Product Owner - Tech Delivery

Bank of America Corporation; Plano (TX); On-site; USD 100,000 - 140,000; Full time

Job summary

Bank of America Corporation in Plano, TX is seeking a Technical Product Owner to lead the vision and roadmap for Merchant Services technology. You will align stakeholders, manage the product backlog, and collaborate with product managers and cross-functional teams to deliver secure, scalable features.

You will practice SAFe, work with Jira and Confluence, and help balance business needs with technical realities through strong communication and problem-solving skills.

Qualifications

• 5+ years in a Technical Product Owner or Equivalent role.
• Strong experience supporting technical delivery.
• Proficient in articulate product vision and backlog refinement.

Responsibilities

• Generates the vision and roadmap for the product to align with strategic direction for the business or technology domain.
• Communicates the product vision and roadmap to stakeholders and the team.
• Collaborates with stakeholders to understand their needs and problems.
• Prioritizes and creates work for a team, learning to collaborate with cross-functional teams.
• Creates, prioritizes and refines stories in the product backlog.
• Reviews and accepts stories and makes decisions regarding scope and requirements.
• Partners with the team to ensure that optimum value is obtained through technology and through subject-matter expertise of the business.

Skills

Agile Practices

Analytical Thinking

Collaboration

Result Orientation

Solution Delivery Process

Influence

Risk Management

Solution Design

Stakeholder Management

Technical Strategy Development

Application Development

Business Acumen

Data Management

DevOps Practices

Financial Management

Tools

Jira

Confluence

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.

This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product managers or specialists to ensure they are aligning on priorities and creating the vision and roadmap for the product to align with strategic direction for the business or technology domain. Job expectations include ensuring delivery of products that meet the expectations of our clients, including features, security, availability, resiliency, timelines and costs.

Key responsibilities include defining the vision and roadmap for the product, defining and prioritizing stories in the product backlog, and articulating this to both stakeholders and the development team. This role works closely with stakeholders to understand their needs, and with the LOB Product Managers to prioritize work for Merchant internals teams and external cross functional teams.

Responsibilities:

• Generates the vision and roadmap for the product to align with strategic direction for the business or technology domain
• Communicates the product vision and roadmap to stakeholders and the team
• Collaborates with stakeholders to understand their needs and problems
• Prioritizes and creates work for a team, learning to collaborate with cross-functional teams
• Creates, prioritizes and refines stories in the product backlog
• Reviews and accepts stories and makes decisions regarding scope and requirements
• Partners with the team to ensure that optimum value is obtained through technology and through subject-matter expertise of the business

Required Qualifications:

• 5 years+ in a Technical Product Owner or Equivalent role
• Strong experience supporting technical delivery
• Communicate the product vision and roadmap to stakeholders and the team
• Able to refine Product backlog to ensure there are enough “ready” items
• Proficient in articulating the business problem and the technical solution
• Must have the finesse to navigate within a large organization to influence decision makers
• Win trust using people skills and technical knowledge
• Experience in Agile Methodology preferably Scaled Agile Framework (SAFe)
• Hands on Jira and Confluence experience
• Ability to communicate complex ideas effectively – both verbally and written

Desired Qualifications:

• Previous Merchant Services Technology experience
• Communicate effectively with 3rd party vendors as needed
• Able to use AI to be more efficient
• SAFe POPM or LPM certified.

Skills:

• Agile Practices
• Analytical Thinking
• Collaboration
• Result Orientation
• Solution Delivery Process
• Influence
• Risk Management
• Solution Design
• Stakeholder Management
• Technical Strategy Development
• Application Development
• Business Acumen
• Data Management
• DevOps Practices
• Financial Management

Shift:

1st shift (United States of America)

Hours Per Week:

40