Product Owner-Team Member Experience

caseysstoresupportcenter; Iowa (LA); On-site; USD 92,000 - 120,000; Full time

Job summary

Casey’s Store Support Center in Ankeny, IA is seeking a Product Owner for the Team Member Experience (TMX) team. You will partner with product managers, stakeholders, and engineering to shape digital experiences across Web, App, and Marketing, driving loyalty and personalization initiatives.

You’ll own backlog hygiene, write stories, define acceptance criteria, and coordinate readiness for releases. Requires 5+ years in product ownership, CSPO a plus, and experience with Jira/Confluence.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum five years in product ownership with CSPO considered a plus.
• Experience with Jira/Confluence and collaboration tools.

Responsibilities

• Partner with product manager and stakeholders to understand goals and prioritize work.
• Manage intake, research outcomes, and backlog for Web, App, and Marketing channels.
• Collaborate with engineering on infrastructure-related decisions and prioritization.
• Use data to drive platform improvements and new features.
• Maintain backlog health, write user stories, and define acceptance criteria.
• Build strong stakeholder partnerships and coordinate readiness for releases.
• Ensure smooth launch readiness through reviews and defect triage.
• Align with other product owners to maintain agile delivery discipline.

Skills

Product ownership

CSPO

Collaboration tools

Backlog management

Stakeholder management

Technical mindset

Communication

Education

Bachelor's Degree or equivalent

Tools

Jira

Confluence

Mural

Aha

Job description

At Casey's, we believe our team members are the heart of everything we do. From the stores that serve our guests every day to the teams supporting our business behind the scenes, we're committed to creating exceptional experiences that help our people thrive.

We're looking for a Product Owner to join our Team Member Experience (TMX) team and help shape the digital products, tools, and solutions that support thousands of Casey's team members across our organization. In this role, you'll have the opportunity to partner with business leaders, technology teams, and end users to turn ideas into meaningful experiences that make work simpler, more efficient, and more engaging.

Key Responsibilities:

• Work closely with the product manager and business stakeholders to understand business goals. Work closely with the product manager and business stakeholders to manage intake of requests, research and clarify expected outcomes, and prioritize components of work.
• Enable digital capabilities to drive engaging experiences across Web, App, and Marketing channels including our Casey’s Access Media Network. Focusing on: Loyalty, Personalization, and Omnichannel Marketing
• Work closely with the product manager to understand and contribute to product vision.
• Collaborate with engineering to assist with decision making and prioritization of technical infrastructure work.
• Utilize data to understand guest needs and behaviors and transform that knowledge into platform enhancements and new features.
• Drive day-to-day relationships with vendors holding their roadmaps, contracts, and bug queues accountable to ours.
• Responsible for backlog & sprint health.Story decomposition, acceptance criteria, definition of done, and sprint hygiene — the discipline that lets a scrum team ship clean work every two weeks instead of fighting fires.
• Build stakeholder partnerships.Intake, alignment, and clear status comms with business owners across the enterprise. Run the readiness conversations that get a release across the line.
• Ensure successful launch readiness for initiatives through pre-release reviews, user acceptance signoffs, and defect triage that minimizes disruption and delivers a seamless experience for team members from day one.
• Process consistency.Work closely with other product owners to ensure consistency in execution and responsibilities within the agile delivery teams.
• Perform other duties as assigned.

Compensation:

Starting pay range: $91,600-120,200. Actual pay may vary based on Casey’s assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, and qualifications. Other factorsimpactingpay include local prevailing wages and internal equity. This position is eligible for an annual cash bonus based on company performance. Our full salary range for this role does extend beyond the typical hiring range listed, allowing team members the opportunity to continue to grow within the company.

• This positionrequiresauthorization to work in the U.S. without the need for employment-based immigration sponsorship now or in the future.Casey’swill not provide sponsorship or employer supportfor applications or petitions for F-1 OPT, F-1 CPT, H-1B, L-1, TN, O-1, E-3, H-1B1, J-1, or any other employment-based visa.
• Bachelor's Degree or equivalent work-related experience is required.
• Five (5) years of direct work experience in product ownership. Certified in Scrum Product Ownership (CSPO), a plus.
• Experience with Collaboration tools (e.g., Jira, Confluence, Mural, Aha, etc.).
• Backlog & delivery discipline.You’ve spent time as a Product Owner — writing the stories engineers want to pick up, running a backlog that reflects the world as it is today (not last quarter), and keeping a scrum team out of the weeds. Jira and Confluence are second nature. Smartsheet's doesn’t scare you. SAFe or scrum cadence is familiar territory.
• Stakeholder & business partnership.Comfortable saying “not this sprint” without burning a bridge. You can write an exec status updat ewith confidence, run a business-readiness meeting without scripts, and translate between business goals and engineering reality without losing either side.
• Technical & systems mindset.You have experience working alongside engineering teams to deliver enterprise applications and understand how data, integrations, workflows, and user experiences come together across multiple systems.
• The Casey’s fit.Strong interpersonal, verbal, and written communication skills, including presentation and facilitation. Detail oriented and organized with the ability to manage multiple complex tasks simultaneously. Passionate about the needs of the guest. Team oriented. Good at both planning and tactical execution. Collaborative and open to new ideas.

This roledoes notallow for 100% remote work.Qualified candidates must live within a daily commutable distance of Casey's Store Support Center in Ankeny, IA and be willing to workonsite5 days per week.