Product Owner-Salesforce (Remote)

CareFirst, Inc.; Washington (District of Columbia); Remote; USD 79,000 - 159,000; Full time

Job summary

A leading company specializing in health insurance is seeking a Product Owner for their Washington, DC office. This full-time position involves managing the Product Backlog, collaborating with IT teams, and shaping the product direction. The ideal candidate has a Bachelor’s degree in a relevant field and extensive experience in business analysis or product ownership. Join a dynamic team where you can drive significant value for the organization while enjoying a competitive salary and comprehensive benefits.

Benefits

Comprehensive benefits package

401k contribution programs

Qualifications

• 4 years experience in business analysis or product ownership.
• Ability to manage product roadmap and stakeholder expectations.
• Proficient with Agile methodologies.

Responsibilities

• Develops and aligns the Product Roadmap to strategic goals.
• Engages with the Agile team to define and maintain Product Backlog.
• Communicates the product needs to internal and external partners.

Skills

Agile methodologies

Negotiation

Problem Solving

Education

Bachelor's Degree in Product Management, Engineering, Information Technology

Tools

Salesforce

Job description

Campus: DC-Washington-Union Center Plaza

Status: Full-Time

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Resp & Qualifications

PURPOSE:
Drives value to the business by building, managing, and maintaining a Product Backlog in collaboration with IT teams. Represents the business to the team, and defines business purpose and value for them. Defines the details of what is to be done and the overall scope of the project for the product offering. Ensures that acceptance criteria are well-defined. Plays a key role in shaping the product direction, creating the feature(s), writing user stories, and innovating collaboratively through Joint Application Development (JAD) and other brainstorming sessions.

ESSENTIAL FUNCTIONS:

• Develops and aligns the Product Roadmap to strategic goals by working with customers, both internal and external, as well as Stakeholders to analyze and document both business and technology needs.
• Engages with the Agile development team in defining and maintaining Product Backlog epics and breaking them into features, user stories and acceptance criteria.
• Informs business decisions by drafting key objectives and results, strategies, and ensures appropriate levels of data is optimized by and through the product.
  
  
• Partners with product management and senior management to create, implement, and adjust the product to fit the company portfolio; represents the team while managing business with clients, users, and stakeholders.
  
  
• Communicates the business' product needs to technologists, internal and external business partners, and is held accountable for the functionality and the adoption of the created product.
  
  
• Articulates the value proposition to clients, internal and external business partners, and key stakeholders.
  
  
• Researches and analyzes product roadmap, market, and users.
  
  
• Helps advocate for and broaden team understanding of Agile methods, knowledge of new technologies and trends.
  
  

SUPERVISORY RESPONSIBILITY:
Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.


QUALIFICATIONS:

Education Level: Bachelor's Degree in Product Management, Engineering, Information Technology or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 4 years experience business analysis, business development, solutions development, system analysis, technical design/development implementation or equivalent experience OR 2 years product owner experience.


Preferred Qualifications:

• Advanced degree
• Proficient with Salesforce (CRM)
• Advanced experience with Customer Service and/or Claims Operations

Knowledge, Skills and Abilities (KSAs)

• Proficient in Agile methodologies, principles, and procedures.
• Ability to define and build product roadmap.
• Ability to negotiate with all stakeholders.
• Ability to manage stakeholders and their expectations.
• Ability to recognize, analyze, and solve a variety of problems.
  
  

Licenses/Certifications: Certified Scrum Product Owner Preferred.

Salary Range: $79,776 - $158,444

Travel Requirements:
Estimate Amount: 10% Domestic travel between CareFirst locations and client offices may be required.

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of theCompany to provide equal employment opportunities to allqualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship.

#LI-AB1

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Serving Maryland, the District of Columbia, and portions of Virginia, CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst BlueCross BlueShield Medicare Advantage is the shared business name of CareFirst Advantage, Inc., CareFirst Advantage PPO, Inc. and CareFirst Advantage DSNP, Inc. CareFirst BlueCross BlueShield Community Health Plan Maryland is the business name of CareFirst Community Partners, Inc. In the District of Columbia and Maryland, CareFirst MedPlus is the business name of First Care, Inc. In Virginia, CareFirst MedPlus is the business name of First Care, Inc. of Maryland (used in VA by: First Care, Inc.). CareFirst of Maryland, Inc., Group Hospitalization and Medical Services, Inc., CareFirst Advantage, Inc., CareFirst Advantage PPO, Inc., CareFirst Advantage DSNP, Inc., CareFirst Community Partners, Inc., CareFirst BlueCross BlueShield Community Health Plan District of Columbia, CareFirst BlueChoice, Inc., First Care, Inc., and The Dental Network, Inc. are independent licensees of the Blue Cross and Blue Shield Association. BLUE CROSS, BLUE SHIELD and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or generic information.

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. To comply with this law, CareFirst must collect information regarding an employee’s identity and employment eligibility and document that information on a document referred to as Form I-9, Employment Eligibility Verification, no later than three business days from when the employee begins work for pay. If you are hired, you will be required to provide certain information on the form necessary to establish your identity and eligibility to work in the United States and certain required supporting documents.

If you experience any technical difficulties during this process, please send an email detailing the specific problem you are having to [emailprotected] and we will respond as soon as possible.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) If you believe that you have experienced discrimination, contact OFCCP at 800-397-6251 (TTY 877-889-5627 ) or www.dol.gov/ofccp .