Product Owner — Invoicing & Partner Experience

Primary Health Partners; Oklahoma City (OK); On-site; USD 85,000 - 120,000; Full time

Job summary

Primary Health Partners, Oklahoma's largest Direct Primary Care provider, seeks a data-driven Revenue Operations Lead in Oklahoma City. You will own employer invoicing, broker commissions, affiliate physician payments, and ancillary charge alignment, ensuring flawless monthly reconciliations with finance.

You will also manage employer portals and data flows across CRM and downstream systems. Success at 1 year means onboarding new employer groups without side spreadsheets, brokers accessing

Qualifications

• Experience in healthcare revenue operations, benefits administration, membership billing, or channel and commission operations.
• Owns outputs where accuracy is critical— invoices, commission runs, payroll, reconciliations.
• Genuine comfort with data—can open roster or charge files and explain downstream impact.
• Able to translate messy commercial arrangements into developer-ready requirements.
• Precision is essential; approximation equals a billing error or compliance risk.

Responsibilities

• Own backlog for employer invoicing, partner compensation, and employer/broker/affiliate portals.
• Manage employer invoicing—roster-driven billing, mid-cycle enrollment/termination changes, reconciled invoices.
• Oversee broker and agent commissions—structures, accurate statements, payouts brokers can verify.
• Oversee affiliate physician compensation—setup, visibility, and payments.
• Align ancillary charges so lab/pharmacy costs flow correctly into charges billed to employers/patients.
• Maintain employer experience portal—roster management, eligibility, utilization reporting at renewal.
• Define enrollment and eligibility mechanics for employer groups, including terminations.
• Specify CRM/downstream data flows so sales, onboarding, and operations share the same record.
• Operate in Jira—write/ review technical specs, create user stories, and ensure business requirements align with dev/QA teams.

Skills

Data analysis

Revenue operations

Invoicing

Commission processes

Jira

Tools

Jira

CRM systems

Billing platforms

Job description

Primary Health Partners (PHP) is Oklahoma's largest Direct Primary Care provider, offering personalized, accessible healthcare outside traditional insurance models. Through a membership-based approach, PHP focuses on quality care, shorter wait times, and building lasting relationships between patients and clinicians. The organization serves individuals and employer groups seeking transparent, convenient primary care. PHP is actively growing its patient base and employer partnerships in the Oklahoma City area. Applicants joining PHP will be part of an innovative team reshaping how primary care is delivered in the community.

Role Description:

You own how money moves between Primary Health Partners and everyone who isn't a retail patient - the employers who sponsor coverage, the brokers and agents who bring them to us, the affiliate physicians who see our members, and the labs and pharmacies whose charges have to land correctly on somebody's invoice.

You also own the portals those groups use - employer, broker, and affiliate physician. Those are deliberately lightweight next to our clinical and patient products: an employer checking a roster and a broker pulling a commission statement need clarity, not depth. The hard part of this role is underneath them. Every number on those screens must be right, and getting it right means reconciling roster changes, commission structures, and ancillary charges that arrive from three directions.

Direct primary care bills nothing like traditional practice - no claims, no reimbursement coding, no clearinghouse. What we have instead is a set of commercial relationships that all must reconcile, every month, without a spreadsheet holding them together.

What you'll own:

• The backlog for employer invoicing, partner compensation, and the employer, broker, and affiliate portals.
• Employer invoicing - roster-driven billing, mid-cycle enrollment and termination changes, and invoices that reconcile with Finance the first time.
• Broker and agent commissions - commission structures, accurate statements, and payouts brokers can verify themselves instead of emailing us.
• Affiliate physician compensation - how affiliate doctors and their administrators are set up, what they can see, and how they're paid.
• Ancillary charge alignment - making sure lab and pharmacy costs flow correctly into what we charge employers and patients, with no leakage in either direction.
• Employer experience - the portal where an employer manages their roster, sees eligibility, and gets the utilization and membership reporting they ask for at renewal.
• Enrollment and eligibility mechanics for employer groups, including terminations that don't strand a patient mid-care.
• Requirements for CRM and downstream data flow so sales, onboarding, and operations see the same record.
• Very comfortable living in Jira, creating / reviewing technical specifications, creating user stories, testable requirements, ensure business requirement alignment with the development and QA team.

What success looks like at 1 year:

A new employer group can be onboarded and invoiced without anyone maintaining a side spreadsheet. Brokers pull their own commission statements instead of asking us. Lab and pharmacy charges reconcile against what we billed, and someone can prove it.

What we're looking for:

• Experience in healthcare revenue operations, benefits administration, membership billing, or channel and commission operations.
• A history of owning something where the output had to be exactly right - invoices, commission runs, payroll, reconciliations - and where you were the one who found the discrepancies.
• Genuine comfort with data - you can open a roster or a charge file, spot what's wrong with it, and explain the downstream consequence.
• Ability to translate messy commercial arrangements into requirements a development team can build against.
• Precision. In this product area, an approximation is a billing error and possibly a compliance one.

Helpful but not required:

• Direct primary care, TPA, or self-funded employer benefits background.
• Experience with broker or agency channel compensation.
• Familiarity with subscription or membership billing platforms.
• Experience designing straightforward self-service views for external business users.