Product Owner - Information Technology

Midwest Technical Institute; Chicago (IL); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

Retirement Plans

Paid Time Off

Job summary

Midwest Technical Institute is seeking an experienced Product Owner for IT to drive strategy, development, and continuous improvement of systems supporting students and campuses.

You will bridge IT and business teams, translate operational needs into scalable solutions, and own the product roadmap and backlog across multiple brands and campuses.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 3+ years as a Product Owner delivering across multiple platforms.
• Experience translating requirements into system configurations and improvements.
• Strong prioritization, problem-solving, and stakeholder management.
• Ability to communicate with technical teams and executives.
• Experience in multi-location or multi-brand environments.
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Responsibilities

• Own and prioritize product roadmaps and backlogs based on business impact.
• Partner with Admissions, Financial Aid, Student Success, Campus Leadership, and IT to identify needs.
• Gather requirements and develop clear user stories and acceptance criteria.
• Improve workflows, automations, integrations, and reporting across campuses.
• Coordinate user acceptance testing (UAT), releases, and system enhancements.
• Develop dashboards and KPIs to measure performance and outcomes.
• Support data quality, security, and FERPA/GLBA compliance.
• Lead user training, change management, and adoption efforts.
• Collaborate with vendors and internal IT to advance system capabilities.

Skills

Cross-functional collaboration

Stakeholder management

Requirements gathering

Communication with leadership

Multi-location experience

Education

Bachelor’s degree or equivalent experience

Tools

LeadSquared

CRM integrations

SIS

LMS

Job description

Product Owner – Information Technology

Salary – $100,00 - $120,000

Benefits – Health Insurance, Dental, Vision, Retirement Plans, Paid Time Off, etc.

Hybrid role with ability to commute to either the Springfield, IL or East Peoria, IL campus.

Turn business needs into technology that works.

Midwest Technical Institute (MTI) and Delta Technical College are seeking an experienced Product Owner to help drive the strategy, development, and continuous improvement of the technology systems that support our students and campuses.

In this highly collaborative role, you’ll serve as the bridge between IT and key business teams, translating operational needs into streamlined workflows, system enhancements, automations, integrations, and measurable results. You’ll own the product roadmap and prioritized backlog while helping ensure technology solutions are practical, scalable, and adopted across the organization.

What You’ll Do

• Own and prioritize product roadmaps and backlogs based on business impact.
• Partner with Admissions, Financial Aid, Student Success, Campus Leadership, and IT to identify needs and translate them into system solutions.
• Gather requirements and develop clear user stories and acceptance criteria.
• Improve and standardize workflows, automations, integrations, and reporting across multiple campuses and brands.
• Coordinate user acceptance testing (UAT), releases, and system enhancements.
• Develop dashboards and KPIs that measure performance and business outcomes.
• Support data quality, security, and compliance requirements, including FERPA and GLBA.
• Lead user training, change management, release communications, and adoption efforts.
• Partner with technology vendors and internal IT resources to resolve issues and advance system capabilities.

What We’re Looking For

• Bachelor’s degree in Business, Information Systems, Education, or a related field — or equivalent professional experience.
• 3+ years of experience as a Product Owner, providing strategic ownership and leadership across multiple platforms and business processes while partnering with cross-functional business and technology teams to define priorities, drive alignment, and deliver business outcomes.
• Experience translating business requirements into system configurations and measurable improvements.
• Strong project prioritization, problem-solving, and stakeholder management skills.
• Ability to communicate effectively with both technical teams and executive leadership.
• Experience working in a multi-location or multi-business environment.

Strongly Preferred

Experience with LeadSquared, higher education/career education, Agile/Scrum practices, and CRM integrations with SIS, LMS, telephony, or marketing automation platforms.

Why This Role?

This isn’t a Product Owner role where you simply manage tickets. You’ll have the opportunity to shape how technology supports the organization, improve processes across multiple campuses, and directly influence the student journey from initial inquiry through enrollment and beyond.

If you enjoy connecting people, processes, data, and technology — and turning complex business needs into solutions that make a measurable difference — we’d like to hear from you.

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