Product Owner II

M&T Bank Corporation; Buffalo (NY); Hybrid; USD 124,000 - 206,000; Full time

Job summary

M&T Bank Corporation is seeking a Product Owner II in Buffalo, NY. This hybrid role leads a large product vision and roadmap, translating customer and stakeholder needs into actionable backlog items and aligned development plans.

You will write user stories, define acceptance criteria for ATDD, and work with delivery teams to visualize progress. Strong communication and collaboration across teams are essential to succeed in this strategic, regulatory-aware environment.

Qualifications

• Bachelor’s degree and at least 6 years in business, analytics, technical, or product roles; or 10 years total education/work experience.
• Experience prioritizing and sequencing across competing priorities in a rapidly changing landscape.
• Experience partnering with UX teams on product design and agile/lean practices.
• Strong verbal and written communication skills.

Responsibilities

• Build and enable the product vision and roadmap aligned with strategic intent and communicate them with the team and stakeholders.
• Sequence the backlog based on product vision and strategy.
• Represent the voice of the customer and convey story details to the team; make autonomous decisions to move delivery forward.
• Write user stories and refine the backlog with the team; specify acceptance criteria for ATDD.
• Collaborate with the delivery team to create information radiators and progress dashboards for stakeholders.
• Participate in all team ceremonies and work with essential business partners across the organization.
• Advocate for customer needs and align with risk, regulatory requirements and company policies.
• May act on behalf of senior product owner when required.

Skills

Business analysis

Analytical thinking

Technical experience

Product management

Agile methodologies

Education

Bachelor’s degree

Job description

Hybrid position that can sit anywhere in the M&T footprint. Overview: Serves as owner of a large product or set of products by representing the voice of the customer and stakeholders to ensure that the product provides value to the customer, while aligning with the business strategy. The Product Owner II partners with business owners to define their product vision and roadmap, sequences the product backlog, anticipates client needs and serves as primary communicator between product stakeholders and teams while evaluating product progress at each iteration. In addition, the Product Owner II plays a key role in the company’s strategic direction, defining and articulating new opportunities, and working in close concert with key stakeholders, including senior leadership and their dedicated agile team.

Primary Responsibilities

Build and enable the large product or set of products vision and roadmap that aligns with the overall strategic intent and communicate them with the team and all stakeholders. Sequences the backlog(s) based on the overall product vision and strategy. Represent the voice of the customer within the team and convey story details to the team; make autonomous decisions, quickly and thoughtfully, to move delivery forward in alignment with overall product vision and strategy. Write user stories and refine the backlog in partnership with the team. Specify acceptance criteria for each user story in support of moving the team to Acceptance Test-Driven Development (ATDD). Work directly with the delivery team to create appropriate information radiators and other communication tools for internal team and stakeholder use to show progress on a large product or multiple products. Participate in all team activities and ceremonies. Use a matrixed influencing approach to work with essential business partners throughout the organization, often at a more senior level and irrespective of hierarchy or divisions, advocating for the benefit of the customer. Understand and engage with your customers. Focus on outcomes over outputs, incorporating design thinking methods and analytics to inform product design. Due to the scope of these product(s), these efforts are often more complex. Collaborate across teams and with other Product Owners to align the customer journey and dependent backlogs. May act on behalf of the Senior Product Owner as required by absence. Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable Complete other related duties as assigned.

Managerial/Supervisory Responsibilities

No direct management responsibility, but while an individual contributor, the jobholder must manage activities through influence, accountability and ownership, functioning in an agile environment.

Education and Experience Required

Bachelor’s degree and a minimum of 6 years’ business, analytical, technical and/or product experience, or in lieu of a degree, a combined minimum of 10 years’ higher education and/or work experience, including a minimum of 6 years’ business, analytical, technical and/or product experience.

Education and Experience Preferred

Prior experience prioritizing and sequencing across competing priorities and quickly-changing landscape Prior experience actively seeking out multiple opinions, yet making independent decisions and influencing positive outcomes Understanding of Design Thinking principles Knowledge of product design and development best practices Knowledge of Agile and Lean principles and practices Experience working in partnership with user experience teams on product design Experience developing/managing digital capabilities Strong verbal and written communication skills Specific subject matter expertise as required by assigned product.

Location

Buffalo, New York, United States of America

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $123,600.00 - $206,000.00 (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities- combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year.

Our core values - integrity, ownership, collaboration, curiosity, and candor - drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more.

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.

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