Product Owner, Equipment Innovation & NPD

BAC (Baltimore Aircoil Company, Inc.); Jessup (MD); On-site; USD 98,000 - 169,000; Full time

Benefits offered by this job

Bonus program

Comprehensive benefits

Job summary

BAC (Baltimore Aircoil Company, Inc.) is seeking a Product Owner to lead NPI for HVAC capital equipment in a global matrix organization. You will translate customer needs into clear product requirements and collaborate with engineering, manufacturing, and marketing to deliver new products on time and to spec.

Responsibilities include analyzing feedback, prioritizing the backlog, and developing go-to-market strategies while partnering with Platform Managers and Global Marketing.

Qualifications

• 5+ years in B2B capital equipment industries such as HVAC, refrigeration, or industrial markets.
• 3+ years in Product Ownership, Product Management, or Advanced Applications for capital equipment.
• Experience with Agile/Scrum environments.
• Global environment experience desirable.
• Degree in a technical or science field.
• Strong analytical capabilities with data analysis and synthesis.
• Solid project management and cross-functional coordination.
• Excellent written and spoken communication.

Responsibilities

• Analyze customer feedback and translate into product requirements.
• Gather customer feedback (warranty, NPS, surveys, VOC) and present opportunities.
• Coordinate findings with Product Management and align with goals.
• Collaborate with Platform Managers to define strategic vision and business cases.
• Oversee all stages of NPI and liaise with Marketing to deliver updates.
• Bring new products to market on-time, on spec and within budget.
• Provide product expertise on competitors’ solutions to meet customer needs.
• Prioritize backlog based on changing market conditions.
• Participate in all Scrum meetings and product sprints in NPI stages.
• Develop go-to-market strategy to gain competitive advantage.

Skills

Capital equipment

Agile/Scrum

Global experience

Technical/Science degree

Data analysis

Project management

Communication skills

Cross-functional teamwork

Education

Technical or Science degree

Job description

POSITION PURPOSE

This is a physical product role supporting new product introduction (NPI) for HVAC/industrial equipment. This is not a software or IT Product Owner position. The Product Owner will execute the product roadmaps collaborating with engineering, manufacturing, and marketing to deliver new capital equipment products through the New Product Introduction (NPI) process to ensure our products meet customer requirements and offer BAC a competitive advantage. This person will analyze customer feedback, competitor positioning, and industry trends to find product solutions. This person will collaborate NPI teams as the voice of the customer and will make timely trade off decisions based on customer requirements, cost, and timing impacts. The Product Owners job includes working within a matrixed organization to launch new products, meet business metrics, and achieve customer satisfaction.

PRINCIPAL ACCOUNTABILITIES

• Analyze customer feedback, anticipate their needs and translate them into product requirements


• Gather customer feedback (warranty, NPS, surveys, VOC, etc) and present product improvement opportunities


• Coordinate findings within the Product Management team and align them with the business goals and priorities


• Collaborate with Platform Managers to define a strategic product vision and business cases


• Oversee all stages of NPI and liaise with Global and Regional Marketing to deliver updates


• Bring new products to market on-time, on spec and within budget


• Provide product expertise on competitors’ solutions to meet customer needs


• Manage and prioritize the product backlog based on changing market conditions


• Participate in all Scrum meetings and product sprints within NPI stages


• Develop go-to market strategy to ensure BAC has a competitive advantage in the areas of the most value to the customer


• Develop product artifacts such as positioning, messaging, presentations, marketing collateral, and demonstrations for use in launch and training.

NATURE AND SCOPE

The Product Owner will report to the Global Director, Product Marketing and Management. This position does not require direct reports.

KNOWLEDGE & SKILLS

• 5+ years in B2B industries that sell capital equipment with preference in the HVAC, Refrigeration, or Industrial markets


• A minimum of 3 years of experience in either, Product Ownership, Product Management or Advanced Applications for capital equipment


• Experience working in an Agile environment using Scrum methodologies


• Experience in a global environment desirable


• Degree in a Technical or Science background


• Exceptional analytical capabilities with experience analyzing data, extracting relevant information, and simplifying for clarity


• Strong project management experience with proven ability to coordinate projects across cross functional teams


• Strong interpersonal skills


• Excellent written and spoken communication skills

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. While performing this job, the employee is regularly required to stand and walk up to 50% of the time. This position requires occasional lifting up to 25 pounds and travel both domestic and internationally up to 30% of the time.

BAC Hiring Compensation Range $98,400-$168,900

BAC offers a comprehensive benefits package to include medical, dental, vision, paid time off, 401k, employee stock ownership plan, and more. Please see additional details on the BAC website at www.Baltimoreaircoil.com.

BAC Employees are eligible to participate in an annual bonus incentive program.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.