Product Owner, Employee Success

salesforce.com, inc.; Austin (TX); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Time off programs

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchase program

Job summary

Salesforce is seeking an experienced Product Manager with AI experience to lead strategic initiatives across the Employee Success portfolio, driving new products from ideation to delivery with cross-functional teams.

This highly visible role requires ownership, clear communication, and strong stakeholder influence, including executive partners, to deliver measurable outcomes that enhance the employee experience at Salesforce.

Qualifications

• 4-6+ years of product management experience.
• Experience delivering new products from ideation to delivery, preferably HR tech or enterprise.
• Strong stakeholder management, including executive stakeholders.
• Excellent communication and influencing skills.
• Ownership mindset with accountability for a portfolio.
• Comfort operating in ambiguity with multiple initiatives.
• Analytical and problem-solving abilities to turn goals into plans.

Responsibilities

• Lead cross-functional strategic initiatives across the Employee Success portfolio.
• Own full product lifecycle - from ideation to launch and iteration.
• Translate priorities into roadmaps, requirements, and measurable outcomes.
• Manage relationships with stakeholders across HR, IT, Legal, Design, and other partners.
• Partner with engineering, design, and vendor teams to deliver new products on time and with high quality.

Skills

Product management

Stakeholder management

Executive communication

Ownership mindset

Ambiguity management

Analytical thinking

Job description

Job Category

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We’re looking for an experienced Product Manager with AI experience to lead strategic initiatives across the Employee Success (ES) portfolio. This individual will drive new products from ideation through delivery, partnering closely with cross-functional teams and executive stakeholders to shape the future of the employee experience at Salesforce. This is a highly visible role that requires someone who can operate with a strong sense of ownership, communicate with clarity and influence at every level, and take full accountability for the outcomes of their work.

What You’ll Do

Strategic Product Ownership

• Lead cross-functional strategic initiatives spanning multiple areas of the Employee Success portfolio
• Own the full product lifecycle - from ideation and problem framing through build, launch, and post-launch iteration
• Translate ambiguous, cross-org priorities into clear roadmaps, requirements, and measurable outcomes
• Take end-to-end accountability for your portfolio of work, proactively identifying and resolving risks before they become blockers

Stakeholder & Executive Management

• Build and maintain strong relationships with stakeholders across HR, IT, Legal, Design, and other cross-functional partners
• Manage executive-level stakeholders confidently - framing trade-offs, presenting recommendations, and securing alignment on strategic direction
• Serve as a trusted advisor to leadership on the strategy and status of key initiatives

Communication & Influence

• Communicate clearly and persuasively across all levels of the organization, from engineers to executives
• Influence outcomes without direct authority, aligning diverse stakeholders around a shared vision
• Produce clear, concise written materials - from BRDs to executive updates - that drive decisions

Delivery Execution

• Partner with engineering, design, and vendor teams to deliver new products and features on time and with high quality
• Drive requirements gathering, prioritization, and UAT across initiatives
• Continuously evaluate progress against goals and adjust plans as priorities evolve

What We’re Looking For

• 4-6+ years of product management experience
• Proven experience delivering new products from ideation to delivery, ideally within HR Tech or a related enterprise function
• Strong stakeholder management skills, including experience managing executive stakeholders
• Excellent communication and influencing skills - able to build trust and drive alignment across functions and levels
• An ownership mindset, with a track record of taking full accountability for a portfolio of work
• Comfort operating in ambiguity, managing multiple concurrent initiatives, and adapting to shifting priorities
• Strong analytical and problem-solving skills, with the ability to turn strategic goals into actionable plans

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Know your rights: workplace discrimination is illegal.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.