ES Product Management Total Rewards & AI Innovation Senior Manager

salesforce.com, inc.; Seattle (WA); On-site; USD 143,000 - 217,000; Full time

Job summary

Salesforce is seeking aSenior Manager of Product Management for the Employee Success team, focused on Total Rewards. You will own the product vision and drive AI-native experiences that empower HR practitioners and Total Rewards professionals.

The role blends deep HR domain expertise with agentic AI to shape how employees experience rewards across their lifecycle. You will partner with COEs, IT, and cross-functional teams to deliver measurable product improvements at scale.

Qualifications

• 6+ years of product management experience in HR technology or Total Rewards
• Strong understanding of the total rewards lifecycle and related roles
• Demonstrated knowledge of AI/ML product development and agentic design
• Proven informal leadership and ability to influence without formal authority
• Excellent relationship-building and stakeholder management in complex environments
• Strong communication and storytelling skills across technical and business audiences
• Comfort operating in ambiguous environments and driving alignment without a playbook

Responsibilities

• Lead end-to-end implementation in partnership with COEs for agentic projects
• Own product vision, strategy, and roadmap for Total Rewards
• Champion Total Rewards employee lifecycle with agentic experiences
• Drive AI-native Total Rewards workflows to accelerate HR teams
• Provide thought leadership and mentorship without a direct reporting line
• Build trusted relationships with COE, IT and stakeholders
• Collaborate with engineering, design, data science, and HR policy partners

Skills

Product management

HR technology

Total Rewards

AI/ML product development

Agentic system design

Stakeholder management

Communication skills

Leadership without authority

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a Senior Manager of Product Management to join our Employee Success (ES) Product Management team, with a focused remit across the Total Rewards domain. This is a high-impact individual contributor leadership role at the intersection of deep HR domain expertise and emerging AI and agentic technology - an opportunity to shape both how employees experience total rewards across their lifecycle and how Total Rewards professionals work in an AI-native future.

Key Responsibilities

• Lead end-to-end implementation in partnership with other COE's for agentic transformational projects
• Own the product vision, strategy, and roadmap for Total Rewards, translating complex domain knowledge and employee insights into clear, prioritized, and impactful product outcomes
• Champion the end-to-end Total Rewards employee lifecycle - identifying high-value moments and designing agentic experiences that make those moments simpler, faster, and more personalized
• Drive the vision for an AI-native Total Rewards function - building products and workflows that accelerate HR practitioners, reduce manual effort, and surface actionable insights that help Total Rewards teams operate with greater speed and confidence
• Provide thought leadership and informal mentorship across the team, elevating product craft and modeling evidence-based decision making without a direct reporting line
• Build and maintain deep, trusted relationships within the COE, IT and other stakeholders - serving as a primary point of contact and strategic collaborator for domain partners
• Partner closely with the Director to support cross-functional alignment and broader organizational strategy, owning day-to-day stakeholder relationships within the function
• Collaborate with engineering, design, data science, and HR policy partners to deliver measurable product improvements

Required Qualifications

• 6+ years of product management experience, with meaningful exposure to HR technology, Total Rewards, compensation, or benefits platforms
• Strong working knowledge of the total rewards lifecycle, with the credibility to engage effectively with compensation analysts, benefits specialists, and HR operations professionals
• Demonstrated understanding of AI/ML product development and agentic system design, with an ability to shape solutions and partner effectively with technical teams
• Proven informal leadership capabilities - a track record of influencing outcomes, developing peers, and driving organizational clarity without positional authority
• Exceptional relationship-building and stakeholder management skills, with demonstrated success operating in complex, matrixed enterprise environments
• Strong communication and storytelling skills - able to translate technical complexity into clear business value across audiences ranging from engineers to senior HR executives
• Ability to operate effectively in ambiguous environments and drive alignment without a prescribed playbook

Preferred Qualifications

• Hands-on experience with agentic AI frameworks or platforms (e.g., Agentforce or equivalent)
• Prior experience working within or alongside an enterprise HR Center of Excellence or shared services function
• Experience at a large-scale enterprise SaaS organization

About Our Team

The Employee Success Product Management team builds the systems and experiences that power how Salesforce employees are hired, developed, rewarded, and supported. We sit at the center of HR transformation - partnering across technology, operations, and people strategy to deliver products that matter to every employee.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Know your rights: workplace discrimination is illegal.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $143,400 - $216,900 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.