Product Owner DaVinci Software Development · Belgium · Hybrid Remote

Clinisys; Hyde Park Township (IL); Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Product Owner to enhance diagnostic workflows through innovative software solutions. This role involves managing user stories, collaborating with cross-functional teams, and refining requirements based on customer feedback. The ideal candidate will possess a deep understanding of medical laboratory processes and regulatory requirements, ensuring that the product meets the highest standards. Join a forward-thinking company dedicated to improving health outcomes and making a real difference in communities. If you are passionate about technology and healthcare, this opportunity is perfect for you.

Qualifications

• Experience in commercial software solutions and medical laboratory processes.
• Knowledge of legal requirements and ISO13485 standards.

Responsibilities

• Manage and prioritize the user-story/incidents backlog.
• Collaborate with the Product Manager for enhancement requests.
• Support sales and customer service with input for tenders.

Skills

Commercial software solutions conception

Medical laboratory processes

Legal requirements for laboratory software

Public/private billing procedures

Anatomic Pathology workflow

Medical device integration

Microbiology knowledge

Bloodbank knowledge

ISO13485 knowledge

English proficiency

Dutch proficiency

Job description

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Woking, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.

Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres – and is the only provider to repetitively deliver to all disciplines end-to-end – at scale. Fostering healthier communities.

Role Description:

The Product Owner owns, manages, and prioritises the user-story/incidents backlog to align with feature priorities. They understand feature complexities and advise the Development Manager and Product Manager to ensure the product fulfills customer needs with the strategic direction. The Product Owner collaborates with the Product Manager in the gathering, tracking, evaluation, and prioritisation of enhancement requests and known issues from clients, regional consultants, sales, support, and other internal staff.

Responsibilities:

1. Requirements refinements through customer interviews and onsite visits/observations
2. Initiate Regulatory Impact Analysis
3. Delivery of visual and textual requirements, design artifacts
4. Work with UX team to develop prototypes as needed
5. Provide the ADO backlog by feature, user stories and incidents with estimates, and appropriate design artifacts per the Definition of Ready in the Development Release Plan
6. Organize Internal and User Focus Groups, Feature Demos with customers where appropriate
7. Present product enhancements on user groups
8. Support sales/CS with input for tenders
9. Define and describe the functionality of new articles of the product
10. Propose alternative workarounds for customers’ needs given the current release
11. Fast reaction on highest priority support calls (patient safety, customer cannot work)
12. Update backlog to reflect new information discovered during feedback sessions, market needs
13. Complete Operational Readiness Plan deliverables
14. Provide release trainings for CS and sales
15. Ensure that test plans cover intended use and workflows shown in feature demos and training artifacts
16. Feature Preview and FCS preparation, feedback and response (if applicable)

Knowledge, Skills & Abilities:

1. Experience in the conception of commercial software solutions
2. In-depth knowledge of the processes in medical laboratories
3. Knowledge of legal requirements regarding approval procedures for laboratory software
4. Procedures of Dutch and French public/private billing
5. Processes in Anatomic Pathology workflow
6. Knowledge of Medical device, interface and instrument integration (HL7 and ASTM etc)
7. Knowledge of microbiology
8. Knowledge of the Bloodbank
9. Knowledge about ISO13485
10. Native Dutch
11. Very good knowledge of spoken and written English