Product Owner / Business Analyst

Innovate!, Inc.; United States; Remote; USD 95,000 - 115,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with match

Life Insurance

PTO

Job summary

Innovate! Inc. is seeking a Product Owner / Business Analyst to bridge business stakeholders, technical teams, and end users. You will leverage Salesforce to support environmental regulatory permitting, compliance, and workflow case management.

This remote, full-time role offers a salary range of $95,000 to $115,000 annually, with benefits including Medical, Dental, Vision, 401K with match, Life Insurance, and PTO. U.S. citizenship and residence within the United States required.

Qualifications

• Minimum 5 years as Product Owner, BA or similar role delivering Salesforce solutions.
• Experience with environmental regulatory permitting, compliance and workflow case management.
• Hands-on experience with Salesforce Service Cloud and Experience Cloud on relevant projects.
• Strong requirements gathering and translating needs into actionable technical specifications.
• Excellent stakeholder engagement and ability to facilitate workshops and discovery sessions.
• Bachelor’s degree in Business Administration, Public Administration, Information Systems, or related field.

Responsibilities

• Gather, analyze, and document business requirements, translating into user stories, features, and acceptance criteria.
• Use Salesforce expertise to map workflows, define system configurations, and support validation.
• Prioritize backlogs and collaborate with stakeholders to define clear acceptance criteria.
• Lead workshops and user interviews to refine solution design and validation needs.
• Collaborate with developers, QA, and UX designers to deliver compliant, testable functionality.
• Participate in testing to ensure features meet requirements and acceptance criteria.
• Support test planning, execution, and release planning with stakeholders.

Skills

Requirements gathering

Stakeholder engagement

Workshops facilitation

Documentation

User stories

Communication

Education

BS in Business Administration or related field

Tools

Salesforce Service Cloud

Salesforce Experience Cloud

Job description

• Official Communication: All job offers and communication regarding them will arrive from email addresses ending in @innovateteam.com.
• Secure Information: We prioritize your data safety. We never request bank information via email or text. Instead, we follow a secure process through our dedicated payroll system.

Openings at Innovate!, Inc

Hiring Transparency:

• Official Communication: All job offers and communication regarding them will arrive from email addresses ending in @innovateteam.com.
• Secure Information: We prioritize your data safety. We never request bank information via email or text. Instead, we follow a secure process through our dedicated payroll system.

Remember: If your communication differs from this process, it's not from Innovate.

Product Owner / Business Analyst

Location: Remote

Position: Product Owner / Business Analyst Reports To: FLSA: Exempt Location: Remote, Posted: 10/1/26

Job Description

Embrace the opportunity to join Innovate! Inc. and become a valued member of our team. We are seeking a driven individual who is passionate about leveraging technology to tackle environmental challenges and drive positive change. If you thrive in a collaborative, fast-paced environment and are eager to contribute your skills and expertise to innovative projects, we invite you to explore this exciting opportunity further. Read on to learn more about how you can be part of our dynamic team.

As a Product Owner / Business Analyst , you will serve as the vital link between business stakeholders, technical teams, and end users. Your expertise in environmental regulatory permitting, compliance and workflow case management processes and Salesforce will directly inform product requirements, ensuring our solutions meet the needs of the client and foster positive relationships with key stakeholders. This is an exceptional opportunity to shape impactful systems in a collaborative, agile environment.

Location: Candidate can work remotely

Salary range: $95,000-$115,000 annually

Position status: Full Time; with benefits

Benefits include: Medical, Dental, Vision, 401K with match, Life Insurance, and PTO

Minimum qualifications: This position supports a federal government contract that legally requires U.S. citizenship. Additionally, you must physically reside and perform all work within the United States.

KEY RESPONSIBILITIES:

• Gather, analyze, and document business requirements, translating them into user stories, product features, and testable acceptance criteria.
• Use Salesforce platform expertise to map workflows, define system configurations, and support solution validation.
• Prioritize product backlogs and collaborate with stakeholders to define clear, measurable acceptance criteria.
• Lead workshops and user interviews to refine solution design, with a focus on usability, user requirements, and validation needs.
• Collaborate with developers, QA, and UX designers to ensure delivery of effective, compliant, and testable functionality.
• Participate in functional and user acceptance testing to validate that delivered solutions meet defined acceptance criteria.
• Support test planning and execution to ensure features align with business requirements and acceptance criteria.
• Collaborate with QA and business stakeholders to verify solution quality through acceptance testing.
• Support product release planning, status tracking, and stakeholder reporting throughout the project lifecycle.

REQUIRED SKILLS AND EXPERIENCE:

• Minimum of 5 years' experience as a Product Owner, Business Analyst, or similar role delivering Salesforce solutions.
• Demonstrated involvement in the development, implementation, or enhancement of environmental regulatory permitting, compliance and workflow case management processes, ideally for federal and state government programs.
• Hands-on experience working with the Salesforce Service and Experience Cloud platforms on relevant projects.
• Exceptional skills in requirements gathering, documentation, and translating needs into actionable technical specifications.
• Strong stakeholder engagement and communication abilities, including experience facilitating workshops and user discovery sessions.
• Experience with test automation is a plus.
• Bachelor’s degree (BS) in Business Administration, Public Administration, Information Systems, or a related field.

ADDITIONAL PREFERRED SKILLS AND EXPERIENCE:

• Minimum of 5 years' experience as a Product Owner, Business Analyst, or similar role delivering Salesforce solutions.
• Demonstrated involvement in the development, implementation, or enhancement of environmental regulatory permitting, compliance and workflow case management processes, ideally for federal and state government programs.
• Hands-on experience working with the Salesforce Service and Experience Cloud platforms on relevant projects.
• Exceptional skills in requirements gathering, documentation, and translating needs into actionable technical specifications.
• Strong stakeholder engagement and communication abilities, including experience facilitating workshops and user discovery sessions.
• Experience with test automation is a plus.
• Bachelor’s degree (BS) in Business Administration, Public Administration, Information Systems, or a related field.

LEARN MORE ABOUT US

Innovate! Inc. is a certified woman-owned consulting firm founded in 2002 by Lily Thomas. We provide innovative solutions to management, technology, and program challenges, with a focus on performance, integrity, and building lasting partnerships with our clients. Our team of over 100 experts includes IT and geospatial specialists, program and project management consultants, environmental scientists, and communications and outreach strategists. Our clients include federal, state, tribal, and local governments, private industry, non-profit organizations, higher education institutions, and utilities. Recent awards we received for excellent service include the 2022 SAG Team Award and 2022 Esri Partner Conference High Potential Award.

Innovate is a fast-paced, rapidly growing group of entrepreneurs creating a culture of excellence. Rapid advancement within our organization is not only possible but also encouraged. To view our website, visit innovateteam.com .

Innovate is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you have a disability and require reasonable accommodation to complete any part of the application process or cannot access or use this online application process and need an alternative method for applying, please contact us at [e-mail] .