Product Owner, Agile - Sales Enablement

Fayette Chamber of Commerce

Atlanta (GA)

On-site

USD 110,000 - 140,000

Full time

7 days ago

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Benefits offered by this job

Medical insurance

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Vision insurance

Life insurance

Disability insurance

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Job summary

Truist Financial Corporation in Atlanta, GA / Charlotte, NC seeks a Product Owner in a SAFe environment to balance business, technology and design priorities and translate product vision into epics and features for delivery teams.

You will lead backlog management, collaborate with Product Managers, and work with technical leads to ensure solutions address experience priorities while maintaining technical integrity. Stakeholder alignment and agile delivery are key.

Qualifications

Bachelor's degree or equivalent in business, engineering, design, or technology
Five+ years in banking, financial services, digital, or relevant work experience
Three+ years product, analysis, technology, and/or design experience
Three+ years leading cross-functional teams
Experience defining and delivering digital initiatives to execute a product roadmap
Ability to translate strategic plans into tactical daily actions
Experience working with technology to align roadmaps
Capability to lead cross-functional teams without formal authority
Comfort with ambiguity and autonomous decision-making
Strong presentation, facilitation, and negotiation skills
Preferred: SAFe Product Owner/PM certification
Preferred: payments domain experience
Willingness to work at Truist offices in Charlotte, NC or Atlanta, GA

Responsibilities

Lead delivery team priorities in PI and sprint planning and other agile ceremonies.
Articulate product strategy to the delivery team in partnership with product managers.
Design new products and improvements by collaborating with delivery, experience design, business, and operations.
Own and maintain the team backlog of user stories and serve as a subject matter expert on features.
Triages critical issues and communicates with all stakeholders.
Serve as a primary resource to the development team for questions and clarifications.
Update leadership on epic and feature delivery schedules and dependencies.
Collaborate with solution architects to balance client experience and technical integrity.
Facilitate sprint planning and demos to ensure alignment with the roadmap.
Create release-related business documents and ensure go/no-go approvals.
Manage risk and ensure PM lifecycle processes are followed; gather evidence to support recommendations.

Skills

Product ownership

SAFe

Backlog management

Agile ceremonies

Stakeholder collaboration

Domain learning

Analytical skills

Presentation/communication

Education

Bachelor's degree in business, engineering, design, or technology

Tools

SAFe Product Owner/PM

Job description

Regular or Temporary

Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Please review the following job description:

This Product Owner will primarily support sales enablement through the Salesforce platform and related integrated applications. The role requires a strong curiosity and ability to quickly learn business processes, develop domain expertise, and translate business needs into actionable product priorities. The ideal candidate is comfortable leveraging AI-powered tools to enhance productivity, accelerate analysis, improve decision-making, and support day-to-day product management responsibilities.

This role is a Product Owner in the Scaled Agile Framework who partners with product managers to balance business, technology and design priorities to deliver brand-defining product and service experiences. The position requires the ability to understand strategic impacts but concentrates on the day-to-day details in order to ensure tactical execution.

NOTE: In some Agile teams, there may be Product Owners from both the Business and the Tech side. In that case, the role will remain the same and there is joint accountability for the Agile team’s results. In rare instances, where the business cannot provide a PO, a Tech PO could step in to fulfill the responsibilities.

The Product Owner is responsible for executing the strategy for their area of responsibility based on client and company needs, which can include client experience, back office processes or systemic processes outside the client journey. They are a key resource in backlog management for the teams. The Product Owner works hand-in-hand with Product Managers to translate the product vision into epics and features that can be actioned by the delivery teams. The work will span the entire delivery process; from assisting with identification of areas for improvement, to more detailed work in authoring user stories, working closely with technical leads/scrum teams to ensure the solution effectively addresses experience priorities while maintaining technical integrity, and overseeing tactical execution of efforts.

Taking a holistic perspective, this position is responsible for delivering the experience across all related pieces within their assigned area of responsibility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Lead their delivery team’s priorities in PI planning, sprint planning, and other agile ceremonies; aligned to larger experience platform priorities and vision defined by product management.
Align with product managers to clearly articulate product strategy to the delivery team.
Deliver new experiences by working directly with delivery, experience design, business, and operations partners to design new products and improvements to existing capabilities.
Author and maintain the team’s backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities.
Perform triage on critical issues and communicate consistently and clearly with all concerned parties.
Serve as key resource to development team to answer questions, provide clarifications, and conduct and coordinate business validation, focusing on fitness for use.
Update leadership on the epic and feature delivery schedule, including dependencies impacting deliverables, along with recommended solutions.
Partner with solution architects and other technical leads to ensure their solutions effectively address program priorities while balancing client experience and technical integrity.
Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when, and to ensure overall adherence to the product roadmap and enterprise strategic themes.
Facilitate sprint demos and provide final acceptance for completed user stories in sprint demos; ensuring that the story meets acceptance criteria and otherwise meets its definition of done.
Co-ordinate the creation of release-specific business documents, such as support model definitions, go/no-go approvals, internal release notes, and release-related living documents.
Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Partner with product manager on evidence to support recommendations.

QUALIFICATIONS

Required Qualifications:

Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
Five or more years of banking, financial services, digital, or other relevant work experience
Three or more years of product, analysis, technology, and/or design experience
Three or more years of leading cross functional teams
Experience defining and delivering digital business initiatives to execute on a product roadmap
Demonstrated technical acumen and an ability to work with the technology organization to align product and technology roadmaps
Ability to translate strategic plans into tactical daily actions for execution
Ability to lead cross-functional teams without formal authority
Comfortable managing concurrent projects in a fast-based, results-driven environment
Comfortable with ambiguity, leading work autonomously, and making independent decisions
Strong analytical skills, ability to interpret data and trends, diagnose problems, and recommend action plans to resolve issues
Excellent skills in presentation, facilitation, communication, and negotiation

Preferred Qualifications

Previous experience working as a Product Owner for Agile team(s)
Experience working with distributed teams (onshore/offshore)
Certified SAFe® Product Owner/Product Manager (or equivalent)

4.Previous working experience in leading project work

5.Previous working experience in the payments space

6.Demonstrated ability to quickly learn new business domains, products, technologies, and processes, applying knowledge effectively to drive product delivery and business outcomes

For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

NOTE: Candidate must be able to work Monday-Friday from either our Charlotte, NC or Atlanta, GA offices.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)

Standing

Frequently (25% - 50% of the time)

Walking

Frequently (25% - 50% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.