Product Owner

3M HEALTHCARE; Tempe (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

PulteGroup, Inc. is seeking a senior professional to own and guide product functionality, build and refine the backlog, and ensure alignment with business processes.

You will act as the go‑to expert for your products and lead cross‑functional collaboration to define acceptance criteria and ensure delivery success. This role includes on‑call application support, troubleshooting complex issues, and driving continuous process improvements while coaching and guiding team members on best practices

Qualifications

• Requires deep knowledge of the area typically obtained through higher education and experience.
• Typically viewed as a subject matter expert within the discipline.
• May have broad knowledge of project or program management.

Responsibilities

• Develop deep understanding of business processes related to owned products and become the go‑to person.
• Build and prioritize product backlog to maximize value delivery.
• Provide Tier 2 application support including on‑call for priority issues.
• Troubleshoot complex production issues and drive resolutions.

Skills

Leadership

Analytical thinking

Communication

Problem-solving

Presentation

Education

High school diploma or GED

University degree or equivalent experience

Job description

Primary Job Responsibilities

• Develop deep functional technical understanding and become "go to" person for products you own.
• Develop deep understanding of business processes within assigned functional area and related to the products you own.
• Build, refine, and prioritize product backlog to maximize value delivery.
• Apply analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high‑level information into details, abstract up from low‑level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.
• Make recommendations regarding unique testing strategies for stories, features and/or products.
• Author Features and User Stories, clearly defining acceptance criteria and accept user stories as "Done".
• Provide escalated (Tier 2) application support including on‑call (after hours, weekends, holidays) for priority issues.
• Troubleshoot complex production issues.
• Evaluate and follow through on issues and problems until resolved or escalated in accordance with the specified process and SLAs.
• Clearly communicate product goals and priorities to delivery team.
• Conduct demos to stakeholders.
• Identify and lead process improvements.
• Perform other duties as assigned.

Career Level (P4)

Organizational Impact: Works to achieve day‑to‑day objectives with major impact on the area of responsibility.

Contributes to the development of goals for the area and planning efforts (budgets, operational plans, etc.).

Manages large projects or processes with moderate impact on the achievement of sub‑family results.

Work is performed with limited oversight. Typically responsible for coaching, reviewing and delegating work to lower‑level professionals.

Provides measurable input to new products, processes or standards in operational plans in order to implement operational objectives.

Additional Responsibilities for this Role

• Recruits, selects, coaches, and develops team members.
• When direct reports are assigned, conducts performance reviews per HR guidelines.
• Takes corrective actions, including Performance Improvement Plans and terminations, when necessary.
• Also manages professional growth and development plans.

Knowledge & Experience

• Requires deep knowledge of area typically obtained through higher education combined with experience.
• Typically viewed as a subject matter expert within discipline.
• May have broad knowledge of project or program management.
• Minimum high school diploma or equivalent (GED) required.
• Typically requires a university degree or equivalent experience and minimum 6‑8 years of prior relevant experience.

Required Skills

• Demonstrated leadership, consensus‑building and problem‑solving skills.
• Effective analytical, troubleshooting, collaboration and conflict resolution skills.
• Excellent listening, oral and written communication skills.
• Excellent facilitation, presentation and reporting skills.

Physical Requirements

May require travel.

Equal Opportunity Employment

PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third‑party recruiting agencies.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.This organization participates in e‑Verify.

Affiliations

Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer.California Privacy Policy.