Product Owner

Liberty Mutual Insurance; Columbus (OH); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Comprehensive benefits

Workplace flexibility

Professional development

Employee resource groups

Job summary

Liberty Mutual Insurance is seeking a Product Owner for the Small Commercial Risk Pricing squad to own the backlog behind pricing updates for our Small Commercial auto products. You will partner with pricing, product, and technology teams to translate complex requirements into clear stories that deliver measurable business value.

You will drive quarterly planning, maintain actionable user stories, and align stakeholders across business leaders and IT while balancing speed, quality, and capacity.

Qualifications

• Hands-on experience as a Product Owner on an agile team with backlog ownership and writing clear user stories.
• Ability to translate complex business concepts into clear requirements for business and technology partners.
• Proven ability to influence and align stakeholders at multiple levels and prioritize quickly.
• Comfort working with data to size problems, evaluate trade-offs, and measure outcomes.
• Insurance pricing experience, ideally in commercial lines.
• Experience with pricing or rating platforms, or with large-scale platform migrations or modernization.
• Knowledge of state regulatory and filing requirements.

Responsibilities

• Collaborates to create product vision and alignment with strategic priorities with stakeholders.
• Owns and maintains the product backlog and is accountable for its contents and prioritization; creates clear, actionable user stories.
• Sets priorities and participates in quarterly planning; collaborates with senior Product Owners for portfolio planning.
• Communicates expected value and changes in value to be delivered in each iteration.
• Works with IT and business leadership to align development and business goals and remove roadblocks.
• Monitors product health and balances long- and short-term outcomes and costs with desired results.
• Leads customer-driven design and usability testing for the squad/team.

Skills

Backlog ownership

User stories

Stakeholder alignment

Data-driven decisions

Pricing experience

Education

Bachelor's degree

Tools

Pricing platforms

Job description

Description

Help get critical pricing updates in market for Small Commercial products! As the Product Owner for one of our Commercial Auto squads, you'll own the backlog behind the pricing changes that reach our Small Commercial customers and agents, balancing speed, quality, and capacity. You'll work side by side with pricing, product, and technology partners, with real visibility across the portfolio and a direct line to business results. If you love turning complex, ambiguous problems into clear priorities and delivered value, this is your seat. As a member of the Agile team, the Product Owner represents the voice of the customer and the organization through the delivery of business value. This Product Owner role is within our Small Commercial Risk Pricing space, delivering critical pricing updates to our Small Commercial products. This person works closely with stakeholders (business and technology), including LOB leadership, to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. This person understands customers` problems in detail and ensures the problems are clearly defined, prioritized and the squad/team is focused on the most valuable work. The Product Owner is the team member always communicating with stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value to the customer through the lens of the portfolio. This person collaborates with squads/teams, technologies and architects across portfolios to develop a deep understanding of the technologies and systems they support.

Responsibilities

• Collaborates to create product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area.
• With the squad/team, collaboratively accountable for developing and achieving product level KPIs. Manages product(s) with a moderate degree of strategy, scope, and complexity.
• Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories.
• Sets priorities and actively participates in squad/team quarterly planning. Collaborates with more senior Product Owners to set priorities for portfolio quarterly planning.
• Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in squad/team demos, retrospectives, and all other ceremonies.
• Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
• Collaborates with IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Resolves open issues/questions quickly and efficiently.
• Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs withdesired outcomes.
• Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
• Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external squads/teams to ensure priorities are aligned across squads/teams both within and outside the portfolio.
• Collaboratively builds the squad/team product roadmap, contributes to strategy inputs from stakeholders. May contribute to program/portfolio level planning. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities.
• Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity.
• Leads customer-driven design and usability testing for the squad/team. Collaborates on CDD and UT across the portfolio. Ensures a well-positioned product through market & industry analysis.

Ideal Candidate

• Hands-on experience as a Product Owner (or equivalent) on an agile team, including backlog ownership, writing clear and actionable user stories, and quarterly planning.
• Ability to translate complex business concepts into clear requirements that business and technology partners both understand.
• Proven ability to influence and align stakeholders at multiple levels, including senior leaders, and to make quick, well-reasoned prioritization decisions.
• Comfort working with data to size problems, evaluate trade-offs, and measure outcomes.
• Property & casualty insurance experience, ideally in commercial lines pricing, rating, or rate filings.
• Experience with pricing or rating platforms, or with large-scale platform migrations or modernization.
• Familiarity with state regulatory and filing requirements and how they shape delivery timelines.

What Success Looks Like

• You are curious, collaborative, and resilient in ambiguity; you ask good questions, say no thoughtfully, and keep the squad focused on the most valuable work.

Qualifications

• Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting.
• Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.
• Able to influence a diverse group of stakeholders; strong leadership skills.
• Able to make difficult and quick decisions daily.
• Strong problem solver with demonstrated ability to lead a team to push the solutions and progress.
• Experience in the insurance industry preferred.
• Knowledge of relevant products and portfolio preferred.
• Strong experimental mindset to drive innovation amongst uncertainty.

Qualifications

• Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting.
• Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.
• Able to influence a diverse group of stakeholders; strong leadership skills.
• Able to make difficult and quick decisions daily.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco