Product Ops & Strategy Intern — Paid 11-Week Program

T-Mobile; Bellevue (WA); On-site; USD 37,000 - 69,000; Part time

Job summary

T-Mobile USA, Inc. invites ambitious students to join an 11-week paid internship where you’ll work on real projects within the Business Communications Team, gaining hands-on experience in product strategy, operations, and data analysis.

You’ll build relationships across teams, with mentors challenging you to grow, and you’ll deliver tangible outcomes that impact product roadmaps and customer experience.

Qualifications

• Must be at least 18 years old.
• Legally authorized to work in the United States now and in the future.
• Must have one or more courses remaining in a Bachelor’s or Graduate degree program post internship.
• Employees of T-Mobile or Metro by T-Mobile are ineligible for external Summer Internships.

Responsibilities

• Gather and document business requirements alongside Product Managers.
• Conduct competitive research and analyze customer feedback to surface product opportunities.
• Support product roadmap planning and prioritization.
• Own a defined process improvement or product enhancement initiative, from identifying the opportunity through delivery.
• Track project milestones and deliverables, and document key decisions.
• Identify risks and dependencies that could affect execution, and propose solutions.
• Analyze data and track key performance metrics to drive operational efficiency.
• Collaborate with cross-functional teams to turn business needs into actionable recommendations.
• Present findings and insights to business stakeholders.

Skills

Analytical thinking

Problem-solving

Communication

Collaboration

Data-driven decisions

Education

Pursuing Bachelor’s or Graduate degree

Tools

Excel

PowerPoint

Power BI

Tableau

Jira

Confluence

SQL

Job description

T-Mobile USA, Inc. invites ambitious students to join an 11-week paid internship where you’ll work on real projects within the Business Communications Team, gaining hands-on experience in product strategy, operations, and data analysis.

You’ll build relationships across teams, with mentors challenging you to grow, and you’ll deliver tangible outcomes that impact product roadmaps and customer experience.