Product Operations Technical Specialist, Maritime

Anduril; Quincy (MA); On-site; USD 120,000 - 170,000; Full time

Job summary

Anduril Industries in Quincy, MA is seeking a Product Operations Technical Specialist for Maritime to ensure reliability and readiness of autonomous undersea systems. This role involves supporting end users, improving failure handling, and coordinating with field operations to maintain readiness.

You will drive fleet reliability with engineering, analyze telemetry data, and help build scalable sustainment processes as the maritime fleet grows globally.

Qualifications

• Bachelor's degree in a technical or related field or equivalent hands‑on military, maritime, or industrial technical experience.
• Self-starter with a record of high achievement across multiple domains.
• Ability to navigate ambiguous situations and lead teams through complex technical challenges.
• Ability to communicate and coordinate technical and non-technical efforts across business, engineering and sustainment functions.
• Eligible to obtain and maintain a U.S. Secret Security clearance; based in Quincy, MA.
• Willingness to travel and work non‑standard hours as needed.

Responsibilities

• Support Product Operations: triage, diagnose, and resolve technical incidents across the global Maritime fleet.
• Drive Fleet Reliability: collaborate with software and hardware teams to translate telemetry into upgrades and design improvements.
• Analyze System Telemetry: oversee fleet health data collection and analysis to predict failures.
• Bridge the Gap: translate between engineering teams, business stakeholders, and military operators.
• Customer & Mission Support: provide exceptional technical support and drive rapid incident resolution.
• Help Build the Playbook: standardize and scale sustainment operations for fleet growth.

Skills

Self-starter

Problem-solving

Technical communication

Location in Quincy, MA

Willing to travel

Security clearance

Maritime operations familiarity

Linux CLI

Education

Bachelor's degree in a technical or related field

Tools

N/A

Job description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

ABOUT THE TEAM

The Maritime team at Anduril builds world-class autonomous maritime platforms - undersea and surface vehicles and systems and seabed sensors. The team is responsible for taking products like Dive-LD, Dive-XL, Copperhead, and Seabed Sentry from concept to operational systems. As part of this team, your role will involve building the Product Operations function within a larger deployment and sustainment group. We work in close coordination with specialist teams including engineering, program management, and field operations to ensure successful employment of these products and to advance the state-of-the-possible in subsea robotics.

ABOUT THE ROLE

As a Product Operations Technical Specialist for Maritime, you will play an important role in ensuring the reliability and readiness of Anduril's Maritime products. This family of intelligent, autonomous undersea systems work together to develop unmatched situational awareness, precision engagement, and scalable maritime dominance. You will be an integral piece to ensuring that Anduril meets this mission for our customers. In this role you will help support end users by following and improving field failure discovery, mitigation, and resolution processes. You will help identify failure modes that contribute to root cause analysis, and you will help deploy fixes and manage the incident lifecycle across the Maritime fleet. This position requires a strong problem-solving mindset and hands‑on expertise in debugging and resolving complex electromechanical issues. If you are passionate about cutting edge technology, advancing national security, and delivering best-in-class operational support, Anduril invites you to join the team.

WHAT YOU'LL DO

• Support Product Operations: combine understanding of customers' missions with familiarity of our products and delivered capabilities. Help triage, diagnose, and resolve technical incidents across our global Maritime fleet.
• Drive Fleet Reliability: Partner directly with software and hardware engineering teams to translate real-world field telemetry and failure data into permanent system upgrades and design improvements.
• Analyze System Telemetry: Oversee the collection and analysis of fleet health data using advanced data-driven tools, helping to predict and prevent failures before they happen.
• Bridge the Gap: Act as the critical translator between deeply technical engineering teams, business development stakeholders, and military operators in the field.
• Customer & Mission Support: Ensure exceptional technical support for our global users, managing communications around high-priority incidents and driving them to rapid resolution.
• Help Build the Playbook: Standardize and scale our sustainment operations, creating the processes that will support Maritime as the fleet grows exponentially worldwide.

REQUIRED QUALIFICATIONS

• Education: Bachelor's degree in a technical or related field, OR equivalent hands‑on military, maritime, or industrial technical experience.
• Self-driven: self-starter with a record of high achievement in multiple domains
• Problem‑Solving Mindset: A proven ability to navigate ambiguous situations and lead teams through complex, unstructured technical challenges.
• Technical Communication and Collaboration: Ability to communicate and coordinate technical and non-technical efforts across various business, engineering, and sustainment functions, influencing decision-making, resource allocation, and operational planning.
• Clearance & Location: Eligible to obtain and maintain a U.S. Secret Security clearance, and based in (or willing to relocate to) the Quincy, MA.
• Travel and schedule: Ability to travel as needed to support customer operations and test events. Willingness to work non-standard hours and weekends as needed.

PREFERRED QUALIFICATIONS

• We recognize that great leaders come from diverse backgrounds. We do not expect you to meet every single one of these criteria:
• Experience supporting and/or deploying undersea munitions, vehicles, or unmanned undersea systems (UUVs) as a DoD contractor or military end-user.
• Familiarity with conventional naval systems or military naval operations.
• Hands‑on experience with Linux command-line interfaces (CLI).
• Familiarity with modern obser