Product Operations Specialist

ATCC Biotechnology; Gaithersburg (MD); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health & Wellness

401(a) plan

403(b) match

Corporate bonus program

Paid holidays & PTO

Career advancement

Job summary

ATCC is seeking a Product Operations Specialist to enhance data management, analytics, and lifecycle decisions across a diverse life sciences portfolio.

The role emphasizes cross-functional collaboration, process improvements, and project tracking in a hybrid setting based in Gaithersburg, MD (or Manassas, VA). A bachelor’s with 2+ years’ experience or equivalent is expected, with growth opportunities in commercialization support.

Qualifications

• Bachelor's degree with 2+ years of experience or equivalent (Master's with 0 years).
• Experience analyzing portfolio, product, commercial, and operational data to identify trends, risks and opportunities.
• Experience maintaining product master data and portfolio hierarchies across enterprise systems.
• Strong ability to organize and deliver clear reports, dashboards, and decision-support materials.

Responsibilities

• Organize and maintain product master data, portfolio hierarchies, and product information across enterprise systems with data accuracy and change control.
• Evaluate portfolio, product, commercial, and operational data to identify trends, risks, opportunities, and recommendations.
• Facilitate product launches and commercialization activities by tracking requirements, milestones and launch readiness.
• Create and maintain reports, dashboards, and analytical tools communicating portfolio performance and lifecycle status to stakeholders.
• Support lifecycle tracking, governance activities, and business reviews through analysis and materials.
• Drive process improvements and track project milestones across cross-functional teams ensuring clear communication.

Skills

Portfolio analytics

Data management

Process improvement

Project tracking

Cross-functional collaboration

Lifecycle management

Communication of data

Education

Bachelor's degree

Master's degree

HS Diploma

Tools

Enterprise systems

Dashboards and reporting

Job description

Overview

Ready to shape the future of science and global health? A global nonprofit that provides trusted biological materials for science and health, ATCC is hiring a Product Operations Specialist.

The Product Operations Specialist drives organizational excellence through data management, process improvement, and project tracking, ensuring portfolio operations consistency, scalability, and cross-functional collaboration. This hybrid role is based in Gaithersburg, MD (or Manassas, VA) and analyzes portfolio, product, commercial, and operational data to support lifecycle decisions, portfolio prioritization, commercialization activities, and business performance across a diverse life sciences product portfolio.

Seeking Product Operations Specialist, ideally with process improvement, project management or sales operations experience with background in business analytics and product operations. Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials.

#LI-Hybrid

Responsibilities

• Product Data: Organize and maintain product master data, portfolio hierarchies, and product information across enterprise systems with meticulous attention to data accuracy, consistency, and change control.
• Portfolio Analytics: Evaluate portfolio, product, commercial, and operational data to identify trends, risks, opportunities, and recommendations supporting product and portfolio decisions.
• Commercialization Support: Facilitate product launch and commercialization activities by tracking requirements, milestones, dependencies, and launch readiness activities.
• Reporting & Insights: Create and maintain clear, well-organized reports, dashboards, and analytical tools that communicate portfolio performance, lifecycle status, commercialization activities, and operational effectiveness to stakeholders.
• Lifecycle & Governance: Support lifecycle tracking, portfolio assessments, governance activities, business reviews, and prioritization discussions through analysis and decision-support materials.
• Process Improvement & Project Tracking: Drive process improvements and track project milestones across cross-functional teams including Product Management, Marketing, Sales, Operations, and Customer Service, maintaining clear communication and organizational accountability throughout the portfolio lifecycle.

Qualifications

• Minimum Requirement: Bachelor's degree and 2 years of experience, or equivalent experience (Master's degree and 0 years, or HS Diploma and 6 years).
• Bachelor's degree and 2 years of experience, or equivalent experience (Master's degree and 0 years, or HS Diploma and 6 years) (Minimum Requirement).
• Experience analyzing portfolio, product, commercial, and operational data to identify trends, risks, opportunities, and recommendations.
• Experience maintaining product master data, portfolio hierarchies, and product information across enterprise systems while supporting data integrity and change control activities.
• Strong ability to organize and drive clear, well-structured reports, dashboards, analytical tools, and decision-support materials for portfolio and business performance reviews, demonstrating excellent communication of complex data.
• Preferred: Experience supporting commercialization activities, product launches, launch readiness reviews, and lifecycle management processes.
• Preferred: Experience with project tracking and management, process improvement initiatives, and cross-functional collaboration with demonstrated strong organizational and communication skills within a life sciences environment.

Benefits

The expected salary range for this position is $75,000 to $85,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

We Invest in You

• Health & Wellness:
  • Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, and paid parental leave
  • Work life balance with Paid Holidays and PTO
  • Fitness and cell phone subsidies, and additional benefits such as legal services, pet insurance and additional supplemental coverage.
  • Employee Assistance Program offering around-the-clock counseling
• Financial security:
  • 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
  • Exceptional career advancement opportunities, recognition, and rewards
  • Corporate bonus program
• Mission Focused:
  • Non-profit organization supporting critical life science research
  • We give scientists the tools they need to make discoveries that improve and save lives
  • Contribute to community involvement and social responsibility

Join ATCC, where we fuel your success, well-being, and development. We're a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Shape the future of science with us.