Product Operations Manager

Nicely Co.; Tulsa (OK); On-site; USD 80,000 - 110,000; Full time

Job summary

Nicely Co. is seeking a Product Operations Manager to strengthen customer discovery, product strategy, prioritization, requirements, delivery, measurement, and roadmap decisions. This early-stage company relies on you to turn priorities into actionable work and partner with colleagues across functions.

You will help create processes and internal systems behind the work, exercise sound judgment, and operate with autonomy as responsibilities evolve.

Qualifications

• Demonstrated capability relevant to customer discovery, product strategy, prioritization, requirements, delivery, measurement, and roadmap decisions.
• Judgment and ownership appropriate for the Product Operations Manager scope.
• Strong written and verbal communication with cross-functional partners.
• Ability to organize ambiguous work, make progress independently, and document decisions.
• Comfort building systems in an early-stage environment where priorities may evolve.
• Commitment to ethical conduct, confidentiality, security, accessibility, and inclusive collaboration.

Responsibilities

• Own day-to-day work across discovery, strategy, prioritization, requirements, delivery, measurement, and roadmap decisions.
• Translate the priorities of the Product Operations Manager role into documented plans, decisions, and measurable outcomes.
• Build lightweight, repeatable processes for an early-stage company that can mature over time.
• Collaborate across functions to resolve dependencies and deliver complete outcomes.
• Identify risks early, propose proportionate solutions, and escalate consequential decisions.
• Maintain accurate documentation and handle company, customer, and employee information responsibly.
• Use relevant evidence and feedback to improve quality, efficiency, and stakeholder experience.
• Communicate progress, constraints, priorities, and results clearly to affected teammates.

Skills

Customer discovery

Product strategy

Prioritization

Requirements

Delivery

Measurements

Roadmap decisions

Job description

Product Operations Manager

Help build Nicely Co.'s customer discovery, product strategy, prioritization, requirements, delivery, measurement, and roadmap decisions as Product Operations Manager, with meaningful ownership in an early-stage company.

Position overview

Nicely Co. is seeking a Product Operations Manager to strengthen customer discovery, product strategy, prioritization, requirements, delivery, measurement, and roadmap decisions. This role will turn company priorities into clear, dependable work while partnering directly with colleagues across functions.Nicely Co. is an early-stage company, so this position will help create the processes and internal systems behind the work, not merely inherit a mature playbook. The successful candidate will use sound judgment, communicate tradeoffs, and operate with appropriate autonomy.Responsibilities may evolve as the company grows. This is an opportunity to influence how the Product function develops, establish useful standards, and leave behind systems that scale responsibly.

Responsibilities

• Own day-to-day work across customer discovery, product strategy, prioritization, requirements, delivery, measurement, and roadmap decisions.
• Translate the priorities of the Product Operations Manager role into documented plans, decisions, and measurable outcomes.
• Build lightweight, repeatable processes that fit an early-stage company and can mature over time.
• Collaborate across functions to resolve dependencies and deliver complete outcomes.
• Identify risks early, recommend proportionate solutions, and escalate consequential decisions.
• Maintain accurate documentation and handle company, customer, and employee information responsibly.
• Use relevant evidence and feedback to improve quality, efficiency, and stakeholder experience.
• Communicate progress, constraints, priorities, and results clearly to affected teammates.

Qualifications

• Demonstrated capability relevant to customer discovery, product strategy, prioritization, requirements, delivery, measurement, and roadmap decisions.
• Judgment and ownership appropriate for the Product Operations Manager scope.
• Strong written and verbal communication with both specialists and cross-functional partners.
• Ability to organize ambiguous work, make progress independently, and document decisions.
• Comfort building systems in an early-stage environment where priorities may evolve.
• Commitment to ethical conduct, confidentiality, security, accessibility, and inclusive collaboration.

Preferred qualifications

• Experience with modern methods and tools used in Product.
• Experience in a startup, small business, or other resource-conscious environment.
• Evidence of improving a workflow, standard, product, service, or measurable outcome.
• Relevant education, certification, portfolio, or equivalent practical experience.
• Flexible work arrangements where applicable.
• Opportunity to help build an early-stage company.
• Direct impact on company growth and operating quality.
• Cross-functional collaboration and professional development opportunities.
• Significant ownership over assigned responsibilities.
• Opportunity for responsibilities to expand as the company grows.