Product Operations Manager

Datadog, Inc.; New York (NY); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

RSUs

ESPP

Professional development

Mentor program

Inclusive culture

Community Guilds

Inclusion Talks

Spring Health benefits

Job summary

Datadog is seeking a Product Operations Manager to build and scale the processes, frameworks, and cross-functional workflows that enable PMs and partners to ship effectively. You will own the full product development lifecycle, drive operational excellence for launches, and provide real-time visibility across teams.

This role blends analytics, tooling, and collaboration to accelerate growth and maintain quality in a fast-moving AI-enabled platform.

Qualifications

• 4+ years in product operations, program management, or related experience.
• Experience collaborating across Product, Engineering, Marketing, Sales, etc. and aligning stakeholders toward shared outcomes.
• Experience communicating with and presenting to senior leadership at the Director+ level.
• Hands-on experience with product management and engineering tools (Jira, Confluence, GitHub, or similar).
• Experience working in ambiguous environments where you define the approach and iterate.
• Demonstrated ability to lead through influence across teams you don't directly manage.

Responsibilities

• Own and improve the full Product Development Life Cycle; drive operational excellence for launches across Product, Engineering, Marketing, Sales, Customer Success, and Support.
• Build AI-powered workflows and agents to automate and accelerate operations; deploy AI tools to move the product org faster and smarter.
• Maintain a single source of truth for launches with real-time visibility for cross-functional partners.
• Drive centralized product knowledge and enablement; provide templates, tools, and context to PMs and stakeholders.
• Analyze product signals by querying data systems to surface insights and quantify feature requests and revenue opportunities.

Skills

Cross-functional collaboration

Stakeholder management

Executive communication

Ambiguity handling

Influence without authority

Tools

Jira

Confluence

GitHub

AI tooling

Job description

The product operations team enables product excellence at scale at Datadog. With over thirty standalone products on a single platform, product operations drives consistency, efficiency, and quality across the organization.

As a Product Operations Manager, you will help the product organization do its best work. You'll build and scale the processes, frameworks, and cross-functional workflows that enable PMs and their partners to ship effectively. This includes touchpoints with inbound, delivery, outbound workstreams in product development. This is a role for someone who thrives in the space between teams: driving alignment, removing friction, and ensuring that the operational foundations of the product org can keep pace with Datadog's growth.

At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do

• Own and improve the full Product Development Life Cycle. Own and drive operational excellence for product launches. This includes coordinating across Product, Engineering, Marketing, Sales, Customer Success, and Support to ensure we are ready to bring quality products and support to our customers.
• Build AI-powered workflows and agents that automate and accelerate operational work. From customer feedback triage to launch tracking to cross-functional reporting, you'll experiment with and deploy AI tools and custom agents to help the product org move faster and smarter.
• Build and maintain a single source of truth for launches giving cross-functional partners real-time visibility into what's shipping, when, and what's needed from each team.
• Drive centralized product knowledge and enablement, ensuring PMs and stakeholders have the tools, resources, templates, and context they need to succeed and making it easily discoverable.
• Analyze and quantify product signals. Query product, CRM, and customer data systems to surface high-signal insights — aggregating and quantifying feature requests, identifying revenue opportunities, and measuring the impact of product decisions. You'll bring an analytical lens to operational work, turning raw data into clear, actionable recommendations for PMs and leadership.

Minimum Qualifications

• 4+ years of experience in product operations, program management, or a related relevant experience
• Experience collaborating across multiple departments (Product, Engineering, Marketing, Sales, etc.) and aligning stakeholders with different priorities toward shared outcomes.
• Experience communicating with and presenting to senior leadership at the Director+ level, both in writing and live settings.
• Hands-on experience with product management and engineering tools (Jira, Confluence, GitHub, or similar), with a willingness to build and improve tooling as needs evolve.
• Experience working in ambiguous environments where you've had to define the approach, prove out value quickly, and iterate, not just maintain an existing playbook.
• Demonstrated ability to lead through influence rather than authority, building trust and driving outcomes across teams you don't directly manage.

Preferred Qualifications

• 2+ years of software engineering, technical product management, or other relevant technical experience.
• Experience with GitHub for CI/CD, documentation workflows, or collaboration with engineering teams.
• Proficiency in programming languages or SQL for data analysis, automation, or scripting
• Experience building or deploying AI agents or automated workflows using frameworks
• Professional use of AI tools such as Claude, ChatGPT, or Cursor, including prompt engineering and integrating AI into day-to-day workflows.

Benefits & Growth

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds
• Access to Inclusion Talks, our internal panel discussions
• Free, global Spring Health benefits for employees and dependents age 6+ Competitive global benefits

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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