Product Operations Lead Remote; San Francisco, California, United States

Vannevar Labs; Mississippi; Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Product Operations Lead to enhance Special Activities and Information Operations product deployments. This role is pivotal in delivering mission outcomes and requires a strong background in geopolitical analysis and operational management. You will engage directly with customers, ensuring timely insights and innovative solutions while working in a fully remote environment. With a commitment to public service and cutting-edge technology, this opportunity is ideal for those passionate about national security and operational excellence. Join a dynamic team dedicated to making a meaningful impact in the defense sector.

Benefits

Health, dental, and vision insurance

Unlimited PTO

Lifestyle stipends

Salary top-up during military reserve duty

Fully paid parental leave

Child and pet care reimbursement during travel

WeWork access for remote employees

Qualifications

• 4+ years in intelligence or geopolitical analysis with software experience.
• Strong understanding of geopolitical trends and world events.

Responsibilities

• Deliver mission impact with Special Activities and Information Operations products.
• Lead customer interactions and mission demonstrations.

Skills

Geopolitical Analysis

Data Analysis Software

Customer Success in Defense/Intelligence

Operational Process Improvement

Stakeholder Management

Education

Bachelor's Degree in Relevant Field

Tools

AI/ML Tools

Job description

Vannevar Labs supports people on the front lines by building tools that deter and de-escalate conflict with America's adversaries. We build software and hardware for this mission that enable our customers to maintain maritime vigilance, disrupt misinformation, and collect non-traditional intelligence. In strategic competition, the intelligence and actions that shape conflict occur well before war itself. We build tools to win this fight now.

This mission has become urgent. The US and our allies are fighting a war of deterrence with woefully outdated technology. As a team, we believe in public service and that our democracy and government improve only if we put serious, collective effort into improving them, including the technology our government uses.

Since our founding in 2019, we have grown to support a wide range of missions and capabilities across all U.S. service branches, multiple combatant commands, partner nations, and the intelligence community. We have been profitable since 2021, and are backed by investors including General Catalyst, DFJ Growth, Point72, Costanoa, and Felicis.

About the role

We are looking for a Product Operations Lead to scale our Special Activities and Information Operations product deployments, deliver outstanding mission outcomes for our customers, and build the product foundation to solve new mission challenges and support further growth.

What you'll do

• Deliver mission impact with our Special Activities and Information Operations products. Understand customer mission objectives, determine how to deliver timely mission-relevant insights with our tools, and execute accordingly.
• Curate insights from the data we generate, drawing on your geopolitical analysis skills while leveraging AI/ML tools to operate at scale and communicating in a mission-relevant format. Ensure a high degree of rigor in our products.
• Test innovative ways to achieve customer mission objectives and to improve our operational processes for running our Special Activities and Information Operations products, including our tradecraft, vendor management, and integration with technology.
• Lead high-impact customer interactions, including mission demonstrations for prospective customers and mission support for current customers.
• Direct interaction with customers is important for all our team members, and you should expect some amount of travel to customer locations (~30%).

What we look for

• 4+ years experience in intelligence or geopolitical analysis, ideally with experience using software for data analysis, or in customer success for defense/intelligence products
• Deep understanding of geopolitical trends and ongoing world events
• Demonstrated ability to manage operations with multiple stakeholders and implement significant improvements to operational processes
• Domain experience in national security analysis, polling/population data analysis, or media/social media expertise preferred
• Clearance (TS/SCI preferred)

What we offer

We’re proud to offer competitive benefits that support our employees. Some key highlights of our benefits package include:

• Health, dental, and vision insurance
• 100% remote first culture. You can work from anywhere in the US and all full time employees have WeWork access
• Unlimited PTO including competitive vacation and holiday schedules
• Lifestyle stipends - Monthly mental health, wellness & fitness stipend, in-home office setup stipend and family planning assistance
• Salary top-up during military reserve duty
• Fully paid parental leave
• Child and pet care reimbursement during travel

Vannevar Labs is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

We encourage candidates from all backgrounds to apply, even if you don't feel like you're a perfect fit. If you're passionate about contributing to our mission, we'd love to hear from you!

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