Product Operations Lead (Ads)

Netflix; Los Gatos (CA); On-site; USD 120,000 - 515,000; Full time

Job summary

An innovative global entertainment platform seeks a Product Operational Lead to enhance their advertising product team. This role focuses on developing and refining operational frameworks, scaling product lifecycle activities, and promoting outcome-driven management. The ideal candidate will have extensive experience in product operations, strong communication skills, and proficiency with project management tools. Join a forward-thinking company that values diversity and offers a competitive salary structure, allowing you to choose between salary and stock options. This is an exciting opportunity to make a significant impact in a rapidly growing industry.

Benefits

Health Insurance

Mental Health Support

Retirement Plans

Stock Options

Disability Benefits

Paid Time Off

Qualifications

• 8+ years of experience in Product Operations or Program Management.
• Expertise in designing and implementing operational change programs.

Responsibilities

• Partner with teams to develop operational frameworks.
• Manage product processes, reporting, and stakeholder communication.

Skills

Product Operations

Program Management

Product Management

Operational Processes

Cross-Functional Collaboration

Communication Skills

Stakeholder Reporting

Tools

Zendesk

Atlassian

ServiceNow

Job description

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films, and games across a wide variety of genres and languages. Members can play, pause, and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

About Netflix

Netflix is a global entertainment platform with over 247 million paid memberships in over 190 countries, offering diverse content in multiple languages. Recently, we launched a new ad-supported tier to provide more choices for our members and create new advertising opportunities.

Our Team

The Ads Platform team develops advertising systems and integrations that utilize our content delivery ecosystem. We aim to deliver ads thoughtfully, ensuring a positive viewing experience, brand safety, and adherence to policies. As a new team in the rapidly growing Connected TV advertising space, we seek to build unique value propositions and become a market leader.

The Netflix Advertising team is looking for a Product Operational Lead to join the Advertising Product team. This team accelerates product outcomes by building systems, tools, and processes to support scaling ads products. You will collaborate with Product, TPM, Engineering, Data Science, Data Engineering, and other leaders to establish operational frameworks.

We are seeking an operational expert who is highly organized, autonomous, and responsible, with a strong background in product management operations.

What you'll be doing

1. Partner with Product Management and cross-functional teams to develop and mature operational frameworks.
2. Scale product lifecycle activities, including release management, support triage, and ideation.
3. Promote outcome-driven management through OKR tracking.
4. Improve the operational framework for the advertising product team.
5. Manage product processes, reporting, analysis, and stakeholder communication.
6. Lead initiatives to scale the advertising organization.

We’re Seeking a Candidate Who Has

• 8+ years in Product Operations, Program Management, or Product Management.
• Experience designing and implementing operational change programs.
• Ability to own and improve operational processes and frameworks.
• Knowledge of product development methodologies.
• Experience with cross-functional product development processes.
• Strong communication skills, including stakeholder reporting and evangelization.
• Proficiency with project management and product tools such as Zendesk, Atlassian, or ServiceNow.
• Knowledge of the advertising technology industry is preferred.

Our compensation is primarily an annual salary, with a range of $120k - $515k, allowing you to choose how much is in salary versus stock options. We offer comprehensive benefits including health, mental health, retirement plans, stock options, disability, and paid time off.

We value diversity and inclusion, striving to create a welcoming environment for all candidates. If accommodations are needed during the hiring process, please contact your recruiting partner.