Product Operations Lead

Snorkel AI; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading AI company in the United States is looking for a founding member of the Product Operations team. This role is critical in connecting product strategy and customer needs, building playbooks for user feedback integration, and advising product leadership. Strong communication and strategic skills are essential. Join us to reshape the future of AI with your expertise!

Qualifications

• Experience in product operations or related field.
• Ability to integrate user feedback into product decisions.
• Strong communication and strategic advising skills.

Responsibilities

• Build a playbook for integrating user feedback into product strategies.
• Ensure seamless product rollouts.
• Act as a strategic advisor to product leadership.

Job description

Overview

About Snorkel

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.

We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes between 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

About the Role

We are seeking a founding member of the Product Operations function to join Snorkel’s Data-as-a-Service (DaaS) team. This role will sit at the critical intersection of Product, Engineering, Delivery, Sales, and our Expert Contributor network, ensuring customer needs and product strategy remain tightly connected.

As the first hire in Product Operations, you will build the playbook for how Snorkel integrates user feedback into product roadmap decisions, ensures seamless product rollouts, and enables our customer-facing teams and contributors to adopt and excel with new features. You will also act as a strategic advisor to product leadership, shaping roadmap prioritization and influencing R&D investment decisions.