Product Operations Lead

Lululemon Athletica; Naperville (IL); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading performance apparel company in Naperville is seeking a Product Operations Lead. This role involves executing product strategy, overseeing inventory management, and enhancing the guest experience. Candidates should have at least 1 year of experience in inventory management or related fields, leadership skills, and a strong commitment to creating an inclusive environment.

Benefits

Target bonus of $2.00/hour

Competitive bonus program

Diversity and inclusion initiatives

Qualifications

• 1 year of work experience required.
• Experience with inventory management, product merchandising, or logistics is preferred.
• Experience in leading, mentoring, or implementing processes.

Responsibilities

• Lead inventory processing and accuracy activities.
• Engage team members in inventory management.
• Provide a world-class guest experience.

Skills

Inventory management

Leadership

Customer service

Education

High school diploma/GED/equivalent

Tools

Business technology

Job description

Overview

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on technical fabrics, functional design, and creating positive change to build a healthier, thriving future, including an equitable, inclusive and growth-focused environment for our people.

Job Summary

The Product Operations Lead is part of the store leadership team responsible for executing the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee all back-of-house (BOH) product operations, and ensure both the floor and BOH are stocked and well-organized. The Product Operations Lead provides input to team member performance evaluations, recommendations for store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts. They also oversee and deliver a world-class guest experience when scheduled to work on the floor.

Core Responsibilities of the Job

• Collaborate with store leadership to bring product strategy to life.
• Plan, prioritize, manage, and lead inventory processing and accuracy activities per SOPs.
• Ensure execution of product actions (pull backs, consolidations, repricing).
• Engage team members in inventory management by creating a fun and productive shift environment.
• Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
• Review daily business data and metrics to inform actions, e.g., analyze sell-through data to provide recommendations to store leadership regarding product focus or pricing for outlets.
• Participate in the store hiring process, including recruitment, selection, onboarding, and training.
• Address team member performance and support ongoing learning with direct feedback, coaching, demonstrations, and hands-on experiences.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships.
• As Supervisor on Duty, lead from the floor during store hours to ensure guests receive technical product education and a world-class guest experience.

Job Requirements

• Must be legally authorized to work in the country where the store is located
• Must be able to travel to assigned store with reliable transportation

Schedule/Availability

• Work schedule can vary based on store needs
• Shifts typically include mornings, afternoons, evenings, weekends, and holidays
• During peak times or events, schedules may include early mornings or late nights/overnights for some team members

Experience

• 1 year of work experience
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology
• Some experience in leading, mentoring, delegating, or implementing processes with others

Job Assets (nice to have; not required)

• Education: High school diploma/GED/equivalent, or above
• Experience in retail, sales, distribution center, or warehouse operations; ability to review and interpret business reports and metrics
• For experiential stores with food/beverage service: food safety and/or liquor service certification

What We Look For

• Inclusion & Diversity: Creates/supports an inclusive environment that values differences
• Integrity: Behaves in an honest, fair, and ethical manner
• Adaptability/Agility: Navigates uncertainty, can change priorities in a fast-paced environment; recovers quickly from setbacks
• Leadership: Leads, inspires, motivates, develops, and directs others
• Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
• Decision Making/Problem Solving: Identifies opportunities for improvement and makes timely decisions
• Planning and Organizing: Plans and completes work efficiently aligned with priorities
• Interactive Communication: Conveys information effectively and understands information shared

Work Context

• Work may occur throughout the store, with varying environments (bright lights, loud music front of house; back of house without windows)
• Team-based and sometimes independent work; may involve use of computers or other devices
• Occasional moving of boxes up to 30 lbs and may involve ladders
• For experiential stores with food/beverage service: may involve using industrial kitchen equipment and exposure to heat

Compensation & Benefits Package

Base Pay Range: $22.50 - $25.89/hour (varies by location)

Target Bonus: $2.00/hour

Total Target Base Pay Range: $24.50 - $27.89/hour

lululemon’s compensation is pay-for-performance and may vary based on location, knowledge, skills, experience, and internal equity. Eligible for a competitive bonus program where applicable.

Note: Incentives, benefits, and perks have eligibility requirements and may be altered at any time without notice.

Equal Employment Opportunity: lululemon is an EEO employer. Employment decisions are based on merit and business needs, not on protected characteristics. Reasonable accommodation is available for qualified individuals with disabilities upon request. This policy applies to recruitment, hiring, compensation, benefits, discipline, transfer, termination and other terms of employment. Management is responsible for implementing these policies, and you share in ensuring they are effective.

If you require individualized support, email [e-mail] with the position title and location.