Product Operations Intern (TikTok Shop Apps and API) - 2027 Summer

TikTok; Seattle (WA); On-site; USD 32,000 - 34,000; Part time

Job summary

TikTok is offering a 12-week internship with our Partner Product team focused on Open API Platform and TikTok Shop's App Ecosystem. You will gather user and partner requirements, help design product features, and support the product lifecycle from discovery to launch with cross‑functional teams.

Ideal candidates are pursuing a Master’s degree in CS or business, can commit to Summer 2027, and are passionate about APIs, e-commerce, and turning insights into practical product solutions.

Qualifications

• Currently pursuing a Master's degree in CS or related Business major.
• Able to commit to working for 12 weeks during Summer 2027.
• Great communicator & team‑partner.
• Comfortable navigating complex organizational structures & aligning objectives with cross‑functional teams.
• Analytical, data sensitive & goal‑driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.

Responsibilities

• Conduct extensive quantitative and qualitative market studies to gather deep insights into Sellers, ISV Partners and other roles in social content-based Commerce.
• Partner with the product management team to devise product strategy to ensure long term vision and success for the product.
• Combine ROI analysis, dependency analysis and other techniques to prioritize the product requirements.
• Participate in the product development lifecycle, review various artifacts to ensure quality.
• Participate in user acceptance testing to ensure product quality and optimal user experience prior to product launch.

Skills

Great communicator

Team partner

Analytical

Data-driven

Cross-functional collaboration

Education

Master's degree in CS or related Business major

Tools

APIs

3P integrations

Job description

Responsibilities

About the team

Our Partner Product team is responsible for our Open API Platform and TikTok Shop's App Ecosystem for 1P and 3P partners. This team focuses on products that will empower partners to collaborate with the platform together, providing rich and diverse service capabilities to help merchants and creators to operate more effectively and efficiently. We are looking for a product manager who will be responsible for collection of users’ requirements and partner product design to provide our target users/clients with effective product solutions.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands‑on experience, industry exposure, and opportunities to apply their knowledge to real‑world challenges while building a strong foundation for personal and professional growth.

Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.

Responsibilities

• Conduct extensive quantitative and qualitative market studies to gather deep insights into Sellers, Independent Software Vendors (ISV) Partners and other roles in social content‑based Commerce.
• Partner with the product management team to devise product strategy to ensure long term vision and success for the product.
• Combine ROI analysis, dependency analysis and other techniques to prioritize the product requirements.
• Participate in the product development lifecycle, review various artifacts to ensure quality.
• Participate in user acceptance testing to ensure product quality and optimal user experience prior to product launch.

Qualifications

Minimum Qualifications:

• Currently pursuing a Master's degree in CS or related Business major.
• Able to commit to working for 12 weeks during Summer 2027.
• Great communicator & team‑partner.
• Comfortable navigating complex organizational structures & aligning objectives with cross‑functional teams.
• Analytical, data sensitive & goal‑driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.

Preferred Qualifications

• Familiar with TikTok and mainstream e-commerce platforms, experience in content‑based e-commerce is highly preferred.
• Experience and understanding of APIs and 3P integrations.

Job Information

【For Pay Transparency】Compensation Description (Hourly) - Campus Intern

The hourly rate range for this position in the selected city is $23.75- $23.75.

Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates

• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
• Exercising sound judgment.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request