Product Operations Intern: Data-Driven Impact

T-Mobile US Inc.; Factoria (WA); On-site; USD 25,000 - 30,000; Part time

Job summary

T-Mobile US Inc. invites motivated students to join its Business Communications internship, an 11-week paid program designed to expose you to product operations and management.

You’ll work on real projects, collaborate with mentors, and gain hands-on experience shaping commercial messaging and customer experience. You’ll contribute to product strategy, gather requirements, analyze data, and drive improvements across teams.

Qualifications

• Strong analytical thinking and problem-solving skills.
• Ability to translate business needs into clear requirements and actionable insights.
• Experience in data analysis and using visualization tools is a plus.

Responsibilities

• Gather and document business requirements alongside Product Managers.
• Conduct competitive research and analyze customer feedback to surface product opportunities.
• Support product roadmap planning and prioritization.
• Own a defined process improvement or product enhancement initiative, from identifying the opportunity through delivery.
• Track project milestones and deliverables, and document key decisions.
• Identify risks and dependencies and propose solutions.
• Analyze data and track key performance metrics to drive operational efficiency.
• Collaborate with cross-functional teams to turn business needs into actionable recommendations.
• Present findings and insights to business stakeholders.

Skills

Analytical thinking

Problem solving

Data analysis

Excel

PowerPoint

Power BI/Tableau

Jira/Confluence

SQL

Agile methodologies

Product lifecycle

Education

Bachelor’s or graduate degree program in progress

Tools

Jira

Confluence

Job description

T-Mobile US Inc. invites motivated students to join its Business Communications internship, an 11-week paid program designed to expose you to product operations and management.

You’ll work on real projects, collaborate with mentors, and gain hands-on experience shaping commercial messaging and customer experience. You’ll contribute to product strategy, gather requirements, analyze data, and drive improvements across teams.