Product Operations Expert

GSM - Green SM; Gardena (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Green SM in Gardena, CA is seeking a Product Operations Expert to bridge product development and operational execution. You will optimize product processes, coordinate global launches, and drive cross-functional collaboration across engineering, design, legal, tax, and support.

The role emphasizes data-driven decision making, stakeholder alignment, and continuous improvement of go-to-market operations.

Qualifications

• Strong analytical skills with data analysis tools; SQL proficiency preferred.
• Excellent communication skills, verbal and written, with ability to engage and influence stakeholders.
• Proven ability to manage large-scale, global projects and collaborate with cross-functional teams.

Responsibilities

• Coordinate and lead the rollout of products on a global scale, ensuring timely and efficient launches.
• Collaborate with engineering, design, legal, tax, and support to prepare products for market introduction.
• Design and implement tools, processes, and operating models that streamline product launches and enhance operational efficiency.
• Maintain regular communication with key stakeholders across the organization to ensure alignment on product objectives and strategies.
• Monitor core business metrics related to products and use data-driven insights to inform decisions and identify improvement opportunities.

Skills

Project management

Cross-functional collaboration

Data analysis

SQL proficiency

Stakeholder communication

Global coordination

Job description

A Product Operations Expert at Green SM plays a vital role in ensuring the seamless integration of product development with operational execution. This position focuses on optimizing product processes, facilitating cross-functional collaboration, and enhancing the overall efficiency of product launches and iterations. Below is an overview of the typical responsibilities and qualifications for this role:

Key Responsibilities:

• Project Management and Product Launches: Coordinate and lead the rollout of products on a global scale, ensuring timely and efficient launches.
• Cross-Functional Collaboration: Work closely with teams such as engineering, design, legal, tax, and support to prepare products for market introduction.
• Process Design and Implementation: Develop and implement tools, processes, and operating models that streamline product launches and enhance operational efficiency.
• Stakeholder Communication: Maintain regular communication with key stakeholders across the organization to ensure alignment on product objectives and strategies.
• Data Analysis and Metrics Tracking: Monitor core business metrics related to products and utilize data-driven insights to inform decision-making and identify areas for improvement

Basic Qualifications:

• Strong analytical skills with proficiency in data analysis tools; SQL proficiency is preferred.
• Excellent communication skills, both verbal and written, with the ability to engage and influence internal and external stakeholders.
• Proven ability to manage large-scale, global projects and collaborate effectively with cross-functional and global teams.

Preferred Qualifications:

• Experience working on global projects or in an international setting.
• User or market research experience.
• Technical background or experience in data analytics