Product Operations Engineer

UnitX; Milpitas (CA); On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

Competitive salary, equity, and 401k

Full Medical, Dental, Vision

Unlimited PTO

Daily meals provided

Job summary

UnitX is shaping the next generation of intelligent factories with hands-on product operations engineering. You will bridge product, engineering, and field operations, deploying vision systems on factory floors and integrating automation hardware.

You will collaborate with customers to translate operational challenges into actionable solutions while working with R&D for design reviews and continuous improvement. This role reports to the Senior Director of Customer Success.

Qualifications

• Bachelor's degree in Mechatronics, Robotics, Electrical, or Mechanical Engineering.
• 2+ years hands-on experience in industrial automation, robotics, or factory integration.
• Strong mechanical and electrical troubleshooting skills.
• Experience with PLC integration and industrial control systems.
• Python scripting for automation, data collection, or configuration.
• Familiarity with CAD tools (intermediate level preferred).
• Excellent customer-facing communication and collaboration skills.
• Independent, proactive problem-solver who thrives in fast-paced environments.
• Meticulous attention to detail and comfort working in production settings.

Responsibilities

• Lead and support system installations at customer sites, both onsite and remotely.
• Integrate and calibrate vision systems with robotic arms, XY gantries, conveyors, and PLCs.
• Build and troubleshoot custom automation workflows to solve complex AI inspection problems.
• Partner with R&D on system design reviews, product validation, and continuous improvement.
• Collaborate with customers to translate operational challenges into actionable solutions.
• Document best practices, perform root cause analysis, and help scale global deployments.
• Travel up to 40%, including 20-30% overnight at customer manufacturing sites.

Skills

Python scripting

PLC integration

Robotics/Automation

Customer-facing communication

Problem solving

Education

Bachelor's degree in Mechatronics, Robotics, Electrical, or Mechanical Engineering

Tools

CAD tools

Job description

Job Title:

Product Operations Engineer

About UnitX:

UnitX is building the world’s best robotics product to accelerate human productivity in manufacturing. UnitX is a fast-moving startup with a team from Stanford and Google. Since inception, UnitX has shipped 1000+ mission-critical systems across 180+ of the world’s leading manufacturers’ production lines. Every year, $6.1B dollar worth of products (think EV batteries) go through UnitX AI inspection system to ensure quality.

Founded by engineers from Stanford, MIT, and Google, we’re a fast-moving Series B startup combining cutting-edge machine vision, robotics, and AI. We value creativity, precision, and ownership. We’re looking for builders who want to shape the next generation of intelligent factories.

The Role:

We’re looking for a hands‑on Product Operations Engineer to bridge the gap between product, engineering, and field operations. You’ll play a key role in deploying our vision systems on factory floors, integrating robotics and automation hardware, and closing the loop between customers and our R&D teams. This is a high-impact, highly visible position reporting to the Senior Director of Customer Success.

What You’ll Do:

• Lead and support system installations at customer sites, both onsite and remotely


• Integrate and calibrate vision systems with robotic arms, XY gantries, conveyors, and PLCs


• Build and troubleshoot custom automation workflows to solve complex AI inspection problems


• Partner with R&D on system design reviews, product validation, and continuous improvement


• Collaborate with customers to translate operational challenges into actionable solutions


• Document best practices, perform root cause analysis, and help scale global deployments


• Travel up to 40%, including 20-30% overnight at customer manufacturing sites

Who You Are:

• Bachelor’s degree in Mechatronics, Robotics, Electrical, or Mechanical Engineering (or equivalent)


• 2+ years of hands‑on experience in industrial automation, robotics, or factory integration


• Strong mechanical and electrical troubleshooting skills


• Experience with PLC integration and industrial control systems


• Python scripting for automation, data collection, or configuration


• Familiarity with CAD tools (intermediate level preferred)


• Excellent customer-facing communication and collaboration skills


• Independent, proactive problem-solver who thrives in fast-paced environments


• Meticulous attention to detail and comfort working in production settings

Our Perks:

• Competitive salary, equity, and 401k


• Full Medical, Dental, Vision


• Unlimited PTO


• Daily meals provided