Product Operations Assistant

HelloFresh; Manila (UT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Long Service Benefits

Mental Health Support

HMO Medical Coverage

Learning Budget

360 Learning

Diverse Global Team

Job summary

HelloConnect in Manila is seeking a detail-oriented admin operations associate to support recipe card workflows, menu checks, and data upkeep. You’ll coordinate with stakeholders, upload recipes to the online database, and maintain trackers to ensure data quality and smooth product operations.

You’ll join a dynamic team in a rapidly growing global BPM company, with opportunities to learn, develop, and advance as we drive business success and customer satisfaction.

Responsibilities

• Oversee and manage recipe cards administrative and editorial processes
• Coordinate with all relevant stakeholders
• Upload all recipes and meal choices to the online recipe database
• Update and maintain trackers as a core of the product operations process
• Maintaining, organizing, cleaning and upkeep of data
• Reports any data issues to the team
• Keeps data updated in the different sources
• Contributes to team effort by accomplishing related results as needed
• Perform ad-hoc, once-off admin processes such as updating excel tables as needed

Job description

The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in ensuring that products are developed, launched, and maintained efficiently and effectively. It is strong organizational skills, good problem-solving abilities, and excellent communication skills., contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Will oversee and manage recipe cards administrative and editorial processes
• Will be responsible for menu checks, updates, etc.
• Will coordinate with all relevant stakeholders
• Will upload all recipes and meal choices to our online recipe database
• Update and maintain trackers as a core of the product operations process
• Maintaining, organizing, cleaning and upkeep of data.
• Reports any data issues to the team
• Keeps data updated in the different sources
• Contributes to team effort by accomplishing related results as needed
• Perform ad-hoc, once-off admin processes such as updating excel tables as needed.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time