Product Manager, VBP, Implementation and Support

Risant Health

Washington, Baltimore (District of Columbia, MD)

On-site

USD 143,000 - 179,000

Full time

25 hours ago

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Benefits offered by this job

Wellness programs

Retirement savings

Relocation support as applicable

Job summary

Risant Health, a nonprofit affiliate of Kaiser Foundation Hospitals, is transforming healthcare by scaling value-based care with community health systems. The Product Manager, VBP Implementation & Support, leads deployment, adoption, and continuous improvement of VBP solutions, coordinating cross-functional teams to deliver on time and within scope.

Based in the Washington, DC area, this role drives measurable gains in cost, quality, and patient outcomes while aligning with enterprise

Qualifications

Bachelor’s degree in healthcare administration, business administration with a healthcare focus, healthcare data analytics, public health, or related field.
Five (5) years of experience in product management or related roles.
Experience in product implementation, management, and adoption across cross-functional teams.
Ability to translate complex processes into repeatable implementation models.
Strong understanding of value-based care principles and performance metrics.
Experience aligning multiple implementations with organizational objectives.
OKR and KPI tracking experience.

Responsibilities

Lead planning, deployment, operationalization, and adoption of VBP solutions.
Coordinate go-live activities and manage dependencies.
Monitor deployed solutions and drive continuous improvement.
Foster strong client and stakeholder relationships across clinical, technical, and leadership teams.
Coordinate and lead project managers, analysts, and technical resources.
Track KPIs and OKRs to drive cost, quality, and outcomes improvements.
Identify and mitigate risks and manage resources.

Skills

Cross-functional collaboration

Agile methodologies

Stakeholder management

Process improvement

Systems thinking

Project delivery

Change management

OKR tracking

Education

Bachelor’s degree in Healthcare Administration

Bachelor’s degree in Business Administration with healthcare focus

Bachelor’s degree in Healthcare Data Analytics

Bachelor’s degree in Public Health

Master’s degree (preferred)

Tools

Jira

Confluence

Figma

Mural

Miro

Job description

Risant Health, a nonprofit affiliate of Kaiser Foundation Hospitals, is transforming healthcare by accelerating the adoption of value-based care across community health systems. Headquartered in the Washington, DC area, Risant Health partners with nonprofit, community-based systems—starting with Geisinger—to expand access to care that prioritizes health outcomes and affordability.

Backed by nearly 80 years of Kaiser Permanente’s value-based care expertise, Risant Health operates independently to support its portfolio of health systems with shared resources, strategic guidance, and operational support—while preserving their community roots.

The Value-Based Platform (VBP) team plays a key role in shaping and delivering solutions that advance aspects of value-based care within Risant Health Organizations (RHOs). The portfolio of solutions drives outcomes – total cost of care reduction, clinical quality improvement, better experiences, health equity and simplicity – to achieve business and financial objectives.

The Product Manager, VBP Implementation & Support, leads contextualization, deployment, adoption, ongoing support, and continuous improvement of VBP healthcare solutions that address market needs, align with enterprise capabilities, and drive measurable gains in cost, quality, experience, and value-based care outcomes. Serving as the bridge between product strategy, project execution, operational adoption, and post-deployment success, the Product Manager, VBP Implementation & Support, ensures each solution is delivered on time and within scope, adopted effectively, monitored for performance, and continuously optimized to deliver lasting value. This role leads cross-functional teams and guides internal and external resources through influence rather than direct authority.

Principal Duties & Responsibilities

Bachelor’s degree in Healthcare Administration, Business Administration with a healthcare focus, Healthcare Data Analytics, Public Health, or a related field, or equivalent experience.
Five (5) years of experience in product management or related roles
Product Delivery, Implementation & Adoption:Lead planning, deployment, operationalization, and adoption of VBP solutions. Develop implementation plans, coordinate go-live activities, manage dependencies, and ensure successful transition to operations.
(Primary for Implementation-focused roles.)
Solution Management, Monitoring & Optimization:Own ongoing performance monitoring of deployed solutions,identifyand resolve operational issues,maintaindocumentation and playbooks, support releases and enhancements, and drive continuous improvement.
(Primary for Solution Management-focused roles.)
Client & Stakeholder Management: Foster strong relationships across clinical, technical, and leadership teams to ensure alignment and effective communication. Serve as the central point for approvals, escalations, and cross-functional coordination during implementation. Ensure solutions meet the needs of RHOs and integrate effectively into their operations. Provide guidance and support to product owners and analysts.
Cross-Functional Team Leadership:Coordinate and lead project managers, analysts, technical resources, support teams, and operational stakeholders. Provide direction, remove blockers, and ensure accountability across teams.
Performance Measurement & Continuous Improvement:Track and analyze Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) related to cost, quality, experience, adoption, and value realization. Translate findings into actionable improvement opportunities and financial synergies.
Risk, Resource & Change Management:Identifyand mitigate risks, manage competing priorities and resources, support change management activities, and track budgets to ensure efficient use of resources.

Required Qualifications

Bachelor’s degree in Healthcare Administration, Business Administration with a healthcare focus, Healthcare Data Analytics, Public Health, or a related field, or equivalent experience.
Five (5) years of experience in product management or related roles
Product Implementation & Management: Proven ability to execute product strategies to deploy and deliver impactful healthcare solutions. Experienced in overseeing cross-functional implementations and leading cross-functional teams, including customer-facing teams, to drive change management and adoption around new ways of working.
Process Improvement & Systems Thinking: Demonstrated ability to apply systems thinking to understand how people, processes, technology, and data interact across the end-to-end implementation lifecycle. Ability to translate complex, interdependent processes into clear, repeatable implementation models that support consistency, quality, and value realization.
Value-Based Care Fundamentals: Strong understanding of value-based care principles, including care model design, clinical integration, cost and quality metrics, and strategies that drive improved patient outcomes and financial performance.
Execution Management & Delivery Excellence: Proven ability to successfully manage multiple concurrent implementations in a fast‑paced, evolving environment while maintaining attention to detail and delivery quality through strong organizational and decision‑making. Comfortable prioritizing competing demands, shifting timelines, and evolving requirements without losing focus on strategic objectives.
OKR and KPI Tracking and Analysis: Experience setting, monitoring, and analyzing Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) to evaluate product impact, inform decision-making, and guide continuous improvement efforts.

Preferred Qualifications

Master’s degree in related field preferred.
Experience in healthcare organizations or exposure to healthcare organizations is a plus.
Demonstrated experience managing multidisciplinary teams for project or product delivery. Leading through influence, direct reports not required
Certifications in product management or Agile methodologies (e.g., APM, PO/PM, SAFE).
Ability to thrive in a fast‑paced, dynamic environment while managing competing priorities.
Experience collaborating with inter‑disciplinary teams and managing stakeholder relationships.
Passion for innovation and enhancing customer experiences, particularly in healthcare settings within multi‑payer and multi‑provider ecosystems.
Exposure to healthcare operations and clinical workflows, with an understanding of how solutions are implemented and adopted in provider settings.
Agile & Project Management Expertise: Strong understanding of Agile methodologies and best practices, with hands‑on proficiency in tools like Jira, Figma, Mural, Miro, and Confluence
Demonstrated experience managing customer engagements and stakeholder relationships.
Demonstrated track record of identifying and resolving operational issues.
Proven ability to own the ongoing performance, monitoring, and support of deployed solutions.
Experience with cross‑functional implementations and customer‑facing teams to drive change management and adoption.
Demonstrated ability to apply systems thinking across the end‑to‑end implementation and support lifecycle.
Strong understanding of value‑based care principles.

Additional Information

Compensation and Benefits

The projected base salary for this position ranges from $143,040 $178,800 depending on experience and qualifications. This role is also eligible for incentive compensation and a comprehensive benefits package, including wellness programs, retirement savings, and relocation support as applicable.