Product Manager - Tech, Neighbors

Amazon Inc.; Hawthorne (CA); On-site; USD 151,000 - 205,000; Full time

Benefits offered by this job

RSUs

Health insurance

401(k) matching

Parental leave

Job summary

Amazon.com Services LLC leads Ring Neighbors, a hyper-local safety platform connecting neighbors and ring devices to share timely safety information and coordinate responses.

The AI-native Product Manager (Builder) will own neighborhood feature growth, define roadmaps, and collaborate with engineering, data science, and partners to ship impactful updates with clear success metrics.

Qualifications

• Bachelor's degree.
• Experience owning/driving roadmap strategy and definition.
• Experience with feature delivery and tradeoffs of a product.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.
• Experience managing technical products or online services.
• Experience representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning.

Responsibilities

• Own growth and the product roadmap for neighborhood features, defining vision, strategy, and priorities.
• Define and deliver features that enhance real-time community coordination.
• Identify friction points in community engagement and response workflows through data analysis and talking to real customers, and solutions that eliminate them.
• Work cross-functionally with engineering, data science, UX design, and community partners to ship features from concept to launch.
• Write clear product requirements documents, user stories, and technical specifications.
• Analyze customer behavior, engagement metrics, and community outcomes to inform prioritization and measure feature success.

Skills

Roadmap strategy

Cross-functional collaboration

Data analysis

Stakeholder management

Technical product sense

Product management

Education

Bachelor's degree

Tools

AI tools

Job description

Job ID: 10576037 | Amazon.com Services LLC

Ring's mission is to make neighborhoods safer. The Neighbors team advances this mission by building community-powered features that connect people with hyper-local safety information and enable real-time collective action when it matters most — whether that’s finding a lost pet, staying informed about local fire events, or helping public safety agencies coordinate with residents.

We are seeking an AI-native Product Manager - Technical (Builder) to drive the experience and growth of community safety features including how digital signals interact with active physical deterrence and response. In this role, you will leverage AI tools and approaches throughout your product workflow — from automated data analysis and feature validation to prototyping and accelerating product delivery. You will set the growth strategies and standards that other Builders across the Neighbors team adopt.

Key Job Responsibilities

• Own growth and the product roadmap for certain neighborhood features, defining vision, strategy, and priorities.
• Define and deliver features that enhance real-time community coordination.
• Identify friction points in community engagement and response workflows through data analysis and talking to real customers, and solutions that eliminate them.
• Work cross-functionally with engineering, data science, UX design, and community partners to ship features from concept to launch.
• Write clear product requirements documents, user stories, and technical specifications.
• Analyze customer behavior, engagement metrics, and community outcomes to inform prioritization and measure feature success.

About the team Neighbors is a free, hyper-local community that helps people stay informed and connected on safety matters — whether or not they own a Ring device. Ring provides Neighbors as a tool for communities to connect and share valuable safety information from reliable sources.

Basic Qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

• Experience in building and driving adoption of new tools
• Experience leveraging AI tools successfully to accelerate product development

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, CA, Hawthorne - 151,200.00 - 204,600.00 USD annually