Product Manager, Solutions Design

Brown Brothers Harriman & Co.; Boston (MA); On-site; USD 130,000 - 180,000; Full time

Job summary

Brown Brothers Harriman (BBH) invites a Product Manager, Solutions Design to lead enterprise solution shaping within the Transformation Management Office. You will blend structured design with product execution to move early-stage concepts from problem framing to MVP readiness, partnering with business, technology, risk, compliance, and data stakeholders.

You will guide delivery planning, prototypes, adoption readiness, and executive-friendly recommendations, ensuring solutions deliver

Qualifications

• 5+ years in strategic solution design, transformation management, product management, business technology, or related discipline.
• Ability to lead discovery and solution framing including stakeholder interviews, journey mapping, current-state analysis, problem definition, root cause assessment.
• Experience in ambiguous environments translating opportunities into structured concepts, MVPs and delivery plans.
• Strong understanding of Asset Servicing and Financial Services processes, operating models, and workflows.
• Ability to develop roadmaps, business cases, executive recommendations and evaluate multiple solution options.

Responsibilities

• Lead solution discovery, framing, and evidence-based opportunity assessments.
• Translate findings into credible solution scenarios across organization, data, technology and operations.
• Lead or support early-stage product development activities from concept to MVP readiness.
• Facilitate stakeholder alignment through design thinking sessions and decision forums.
• Bridge design into execution with governance, risks, KPIs, roadmaps and handoffs.

Skills

Product management

Solutions design

Stakeholder engagement

Strategy framing

Delivery planning

Job description

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Position Summary

The Product Manager, Solutions Design is a leadership role within the Transformation Management Office responsible for shaping enterprise solutions and advancing early-stage application concepts from problem framing through MVP deployment readiness. The role blends disciplined Solutions Design practices with product development execution, helping convert strategic ambiguity into scalable, user-centered, technology-forward solutions that create measurable business value. This individual will partner across business, operations, technology, risk, compliance, product, and data stakeholders to assess opportunities, synthesize evidence, define solution options, and shape practical recommendations. The role will also lead or support concept development, prototyping, MVP definition, delivery planning and execution, as well as adoption readiness in close partnership with product owners, business analysts, technology, and delivery teams. The Product Manager works directly with Divisional stakeholders, Technology leaders and/or vendors to ensure product ROIs are maximized and meet business needs. In addition, the individual provides product updates and communicates effectively to oversight committees, sponsors, stakeholders, and other program/project managers and key participants.

Key Responsibilities

Solution Discovery & Problem Framing

Lead structured intake, discovery, and current-state assessment for assigned solution opportunities, ensuring requests are tested against strategic, operational, user, and value thresholds.

Develop and facilitate stakeholder interviews, journey mapping, current-state mapping, data analysis, and validation loops to establish an evidence-backed understanding of the problem to be solved.

Synthesize stakeholder input, operational insights, root causes, user needs, constraints, and opportunity areas into clear findings that can be understood by business, technology, and senior leadership audiences.

Solution Framing & Recommendation Development

Translate findings into credible solution scenarios across organization, process, data, technology, controls, and operating model dimensions.

Assess alternatives using impact, effort, risk, dependency, client/user experience, technology feasibility, and value realization considerations.

Develop executive-ready recommendation materials, decision pathways, roadmaps, and business case inputs that help stakeholders converge on a practical path forward.

Product Concept Through Delivery

Lead or support early-stage application product development activities, including concept definition, product vision, prototype shaping, scope, backlog refinement, user workflows, adoption considerations, and delivery readiness.

Stakeholder Alignment & Design Facilitation

Facilitate design thinking sessions, working groups, and decision forums that help stakeholders align on user needs, problem statements, solution trade-offs, MVP scope, dependencies, and risks.

Influence without direct authority across multiple functions, balancing stakeholder priorities while maintaining an enterprise-first lens.

Communicate complex solution concepts clearly across audiences ranging from operational SMEs to technology partners and senior leaders.

Execution Enablement & Delivery Readiness

Bridge solution design into execution by confirming roles, governance, dependencies, risk considerations, KPIs, benefits, roadmap, and handoff requirements.

Partner with delivery teams to ensure approved recommendations are sufficiently scoped, validated, and mobilized for execution.

Participate alongside the project and development teams in execution rituals, including sprint planning, backlog refinements, sprint demos and deployments.

Support post deployment learning loops, benefit tracking, user feedback synthesis, and continuous improvement of solution design practices and product delivery.

Qualifications

• 5+ years of experience in strategic solution design, transformation management, product management, business technology, or a related discipline.
• Demonstrated ability to lead discovery and solution framing efforts, including stakeholder interviews, journey mapping, current-state analysis, problem definition, root cause assessment, and synthesis of findings into evidence-based recommendations.
• Experience operating in ambiguous environments and translating loosely defined opportunities into structured solution concepts, MVPs, and executable delivery plans.
• Strong understanding of Asset Servicing and Financial Services processes, operating models, and business workflows.
• Proven ability to evaluate business, operational, data, technology, and control considerations and develop practical solution options, roadmaps, business cases, and executive recommendations.
• Experience shaping application product concepts, prototypes, user workflows, MVP scope, backlog inputs, requirements, and adoption readiness activities.
• Demonstrated success leading and influencing cross-functional teams across business, operations, technology, architecture, data, risk, compliance, and product functions in a matrixed environment.
• Strong facilitation and stakeholder management capabilities, including experience leading workshops, design thinking sessions, working groups, and decision forums with senior stakeholders.
• Excellent communication and strategic storytelling skills, with the ability to translate complex concepts into clear narratives, decision materials, trade-off analyses, and actionable next steps.
• Strong strategic thinking, analytical, and problem-solving capabilities, with the ability to balance innovation, user needs, risk considerations, and enterprise objectives.
• Working knowledge of emerging technologies, including AI, automation, data transformation, low-code/no-code platforms, enterprise systems, and modern product practices.

Salary Range

MA: $130,000-$180,000 base salary + annual target bonus NJ: $130,000-$180,000 base salary + annual target bonus BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to-day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours. Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law. Brown Brothers Harriman (BBH) is a global financial services firm known for premium service and specialist expertise. BBH works with leading asset managers, financial institutions, private businesses and their owners, wealthy families, and sophisticated institutional investors. As a private partnership, we are uniquely built to put clients first and create success that lasts. We believe our success starts with yours. At BBH, partnership is more than a form of ownership—it’s our approach to business and relationships. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. No matter where you sit in the organization, everyone is empowered to contribute their ideas and perspective. BBHers can pick up the phone and call any colleague, and they are happy to help – which is why expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. Delivering for our clients and each other energizes us. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. Every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day‑to‑day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.