Product Manager - Sales Support Automation and AI

Remote Jobs; San Francisco (CA); Remote; USD 120,000 - 160,000; Full time

Job summary

A leading software development firm is seeking an experienced AI Product Manager to drive automation solutions. The ideal candidate has over 6 years in product management within AI, a Bachelor's degree in a related field, and expertise in tools such as UiPath and Workato. This remote role offers an exciting opportunity to enhance system capabilities and customer satisfaction.

Qualifications

• Minimum of six years of progressive product management experience in AI.
• Experience leading sales or customer support tools and systems.
• Proven ability to deliver projects using LLM models.

Responsibilities

• Collaborate with customer service and sales teams to implement AI solutions.
• Drive strategy and vision for automation and AI solutions.
• Monitor project performance and iterate on features.

Skills

Product Management

AI Solutions

Automation Tools

Sales Strategy

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

UiPath

Workato

Camunda

Job description

Overview

Employer Industry: Software Development

What to Expect (Job Responsibilities)

• Collaborate with customer service and sales teams to implement AI solutions and automation in workflows
• Drive strategy and vision for automation and AI solutions, aligning with company goals
• Partner with technology teams to enhance system capabilities and improve sales and support efficiency
• Monitor project performance and iterate on features to enhance usability and user satisfaction
• Conduct research on emerging AI technologies and identify new use cases for existing tools

What is Required (Qualifications)

• Bachelor\'s degree in Computer Science, Electronic Engineering, or a related field
• Minimum of six (6) years of progressive product management experience, particularly in automation and AI tools
• Six (6) years of experience in leading sales or customer support tools and systems
• Six (6) years of experience delivering projects using LLM models
• Must pass a technical interview

How to Stand Out (Preferred Qualifications)

• Experience with automation tools such as UiPath, Workato, and Camunda in a SaaS environment
• Strong understanding of sales strategy and operations within technology companies
• Proven ability to work independently in a distributed team environment
• Excellent communication skills for effectively updating stakeholders on project progress

#SoftwareDevelopment #AI #Automation #RemoteWork #CareerGrowth

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.