Product Manager - Post Purchase

Jobvite, Inc.; Los Angeles (CA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

401k match

Paid time off

Life Insurance

Disability insurance

Employee discount

Job summary

FASHIONPHILE is seeking a Product Manager - Post Purchase to lead cross-functional initiatives from definition to measurable outcomes. You will partner with business, Technology, UX, QA, Finance and more to clarify scope, prioritize work, and drive adoption across the post-purchase experience.

The role requires 4–6 years in product operations or related fields, Bachelor's degree, and proven ability to manage dependencies and complex programs in matrixed environments.

Qualifications

• Bachelor's degree or equivalent experience.
• 4–6 years in product operations, business operations, program delivery, or related work.
• Experience enabling complex cross-functional initiatives from definition through launch.
• Experience facilitating intake, prioritization, planning, or portfolio-review processes.
• Experience developing analyses and decision materials for leaders.

Responsibilities

• Help teams define outcomes, scope, decision rights, and success measures.
• Build and manage fit-for-purpose plans and risk actions.
• Facilitate intake, prioritization, planning, and review cycles with data.
• Maintain portfolio visibility and surface tradeoffs or constraints.
• Assess impacts and develop adoption and training approaches.
• Coordinate with partners to clarify resources and commitments.
• Support Agile ceremonies and elevate gaps requiring leadership.

Skills

Product operations

Cross-functional leadership

Prioritization

Agile processes

Stakeholder management

Education

Bachelor's degree

Job description

FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.

About The Opportunity

The Product Manager - Post Purchase is an experienced, hands-on practitioner who helps teams move complex priorities from intent to measurable outcomes. The role provides flexible initiative, program, process, prioritization, analytical, change, and delivery support based on organizational need. Responsibilities include:

• Helping leaders and teams define outcomes, scope, decision rights, success measures, workstreams, sequencing, and readiness for complex initiatives.

• Building and actively managing fit-for-purpose plans, decisions, dependencies, risks, and actions needed to maintain momentum and achieve the intended result.

• Facilitating intake, prioritization, planning, and review cycles. Develop clear analyses and decision materials using value, customer impact, effort, readiness, dependencies, risk, capacity, and performance data.

• Maintaining useful portfolio visibility and surface tradeoffs or emerging constraints

• Assessing stakeholder and operational impacts; develop practical communication, training, readiness, launch, and adoption approaches; and help teams sustain change after implementation

• Identifying recurring friction in how work is planned, decided, documented, tested, or launched. Improve reusable methods, playbooks, decision records, knowledge assets, and business-acceptance practices without adding unnecessary process.

• Coordinating with business, Technology, Engineering, Data, UX, QA, Finance, Legal, Procurement, vendors, and other partners to clarify resource needs, ownership, dependencies, and commitments.

• Supporting pod, Agile, sprint, and planning processes and elevate gaps that require leadership decisions.

What We’re Looking For

• Bachelor's degree or equivalent combination of education and relevant experience

• 4-6 years of progressively responsible experience in product operations, business operations, program or initiative delivery, transformation, process improvement, business analysis, change enablement, or related work

• Experience enabling complex cross-functional initiatives from definition through launch, adoption, and follow-through

• Experience facilitating intake, prioritization, planning or portfolio-review processes

• Experience developing analyses, recommendations, and decision materials for leaders

• Experience aligning business, technical, operational, and vendor contributors

• Experience managing dependencies, decisions, risks, readiness, communications, and adoption

• Experience working in matrixed environments without relying on formal authority

What We Offer

• Medical, Dental and Vision Coverage

• FSA options for Medical, Dependent Care & Commuter Benefits

• Paid Time off, Paid Sick Time, and Paid Holidays

• 401(k) with generous match program

• Free Life Insurance and AD&D

• Long-Term Disability Insurance

• Employee Discount

Pay Scale: FASHIONPHILE reasonably expects the range to be $100K-$120K for this position. The company prefers to hire in our Lehi, Utah location, but is open to all states we are an employer in. Offered compensation will vary based on (a) location; (b) individual candidate qualifications; and (c) individual candidate experience. This post may be updated as new market data becomes available and is accurate as of the date of this posting. FASHIONPHILE reserves the right to modify this information at any time, subject to applicable law.