Product Manager, Platform Experience & Developer Product

United States Digital Space LLC; United States; Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Weekly lunch stipend

Health and dental benefits

Paid vacation (6 weeks)

Job summary

United States Digital Space LLC is seeking a Platform Experience and Developer PM to own how developers build on and operate the company's model platform. You will shape deployment models, data residency, and self-serve provisioning across multi-tenant and dedicated deployments.

The role covers API and SDK roadmaps, developer tooling, and a strong focus on developer experience, observability, and solid documentation. This is a hybrid role with offices in San Francisco, New York, and Toronto.

Qualifications

• 5+ years of product management experience with developer-facing or platform products such as APIs, SDKs, developer tools, or technical infrastructure.

Responsibilities

• Drive roadmap across managed services, APIs, SDKs, and developer tooling.
• Translate model and infrastructure capabilities into product surfaces for developers and operators.
• Engage with customers and developers to understand integration challenges and unmet needs.
• Define success metrics for platform health and developer experience and lead initiatives to improve them.
• Partner with engineering, research, and developer relations to ship platform improvements.

Skills

API design

SDK development

Developer tooling

Product management

Technical infra

Job description

Headquarters: Toronto

Who are we?

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

the company is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

Role Overview

We are seeking a Platform Experience and Developer PM to own how developers and enterprise technical teams build on, integrate with, and operate the company's model platform.

This is a high-leverage role sitting at the intersection of three domains: Managed Services and Models as a Service. Own the company's managed service offerings as a product. This is broader than model serving alone. It includes the full range of how enterprises consume and operate the company's capabilities, from shared multi-tenant model access to dedicated single-tenant deployments, and from synchronous real-time inference to high-volume asynchronous workloads. You will own the product thinking around deployment models, data residency and regional compliance requirements, self-serve provisioning, and the operational controls that give enterprises confidence in running production workloads on the company’s infrastructure.

API and SDK. Own the roadmap for how developers build on the company. This means setting the direction for our APIs and SDKs, thinking carefully about interface design and ergonomics, and ensuring we ship developer primitives that are stable, well-documented, and a joy to build with.

Developer Experience and Tooling. Own the surfaces that give developers visibility and control over their integration with the company. This includes the API console, credential and access management, usage and cost visibility, request observability, and sandbox and testing environments

Responsibilities

Drive the roadmap across managed services, APIs, SDKs, and developer tooling, balancing near-term customer needs with long-term platform investment.

Translate model and infrastructure capabilities into well-designed product surfaces that developers and enterprise operators can rely on.

Engage directly with customers and developers to understand integration challenges, validate priorities, and surface unmet needs.

Define success metrics for platform health and developer experience, and lead initiatives to move them.

Partner with engineering, research, technical writing, and developer relations to ship and document platform improvements.

Requirements

5+ years of product management experience, with meaningful time spent owning developer-facing or platform-layer products such as APIs, SDKs, developer tools, or technical infrastructure.

Strong technical fluency with API design and SDK development, including an understanding of versioning, backward compatibility, and what makes a developer experience feel polished and reliable.

A track record of thinking about infrastructure as a product, with the ability to translate system-level capabilities into clearly differentiated, customer-facing features.

Experience building or owning developer tooling surfaces such as consoles, dashboards, usage analytics, or observability and debugging tools.

Analytical by default: you define success metrics before you build, instrument thoughtfully, and use data alongside qualitative feedback to make decisions.

Strong collaborator who works well across engineering, design, infrastructure, and GTM teams, and who can communicate technical tradeoffs clearly to a range of stakeholders.

Highly execution-oriented with a bias toward shipping and iterating quickly.

Demonstrated ownership across the full product lifecycle — from problem definition and scoping through launch, iteration, and eventual deprecation or migration.

Nice-to-Haves

Experience owning a model serving or inference platform, including familiarity with deployment models such as multi-tenant and dedicated infrastructure.

Exposure to data residency, sovereignty, or regional compliance requirements as they apply to AI or cloud infrastructure products.

Familiarity with asynchronous and high-throughput workload patterns, and the product considerations they introduce around job management, status visibility, and cost attribution.

Familiarity with the AI developer ecosystem and open standards, including orchestration frameworks such as LangChain and LlamaIndex, model serving frameworks such as vLLM, and an awareness of de facto interoperability standards and how they shape developer adoption and integration patterns.

Why join the company?

Impact: Shape the developer surface of one of the world's leading enterprise AI platforms, used by developers and enterprises building production AI systems at scale.

Innovation: Work alongside leading researchers and engineers solving complex ML challenges at the frontier of AI.

Growth: Enjoy competitive compensation, equity options, and opportunities for professional development.

Flexibility: Hybrid work model with offices in San Francisco, New York, and Toronto.

Location Remote or hybrid (San Francisco, New York, Toronto).

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form , and we will work together to meet your needs.

Full-Time Employees at the company enjoy these Perks:

• An open and inclusive culture and work environment
• Work closely with a team on the cutting edge of AI research
• Weekly lunch stipend, in-office lunches & snacks
• Full health and dental benefits, including a separate budget to take care of your mental health
• 100% Parental Leave top-up for up to 6 months
• Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
• Remote-flexible, offices in Toronto, New York San Francisco London and Paris, as well as a co-working stipend
• 6 weeks of vacation (30 working days!)