Product Manager - Payments - Vice President

TieTalent; New York (NY); On-site; USD 87,000 - 323,000; Full time

Job summary

Join a dynamic team as a Product Manager - Payments - Vice President at a leading financial institution. You will drive product innovation, lead successful launches, and ensure superior customer experiences, with responsibilities including product strategy development and market analysis. Looking for an experienced leader with expertise in payment processing and regulatory compliance in Canada.

Benefits

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Qualifications

• 5+ years of experience in product management or relevant domain.
• Expertise in Canadian POS regulations & best practices.
• Proven ability to lead product lifecycle activities.

Responsibilities

• Leads expansion of CPOS system in Canada for SMBs.
• Develops product strategy and vision to create customer value.
• Collaborates with teams to deliver high-quality products.

Skills

Product Management

Product Strategy

Market Research

Payment Processing

Data Analytics

Education

Bachelor's Degree

Job description

Product Manager - Payments - Vice President

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Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

About

Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Chase Payment Solutions for SMBs, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job Responsibilities

• Leads the expansion of the proprietary Chase Point of Sale (CPOS) system in Canada to grow the SMB line of business
• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Proactively monitors the market and competitive landscape to lead the positioning of CPOS as the go-to platform for SMBs in Canada
• Maintains awareness of changing regulatory and compliance requirements to ensure the CPOS ecosystem makes proactive changes on behalf of the merchant
  
  

Required Qualifications, Capabilities, And Skills

• Expertise in the Canadian Point of Sale (POS) domain across hardware, software, payment processing, and Canadian specific regulations and best practices
• Successfully launched POS solutions across multiple provinces and territories in Canada
• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Skilled collaborator that can successfully run a large-scale program and influence multiple teams towards a common goal
• Detail-oriented and a methodical thinker that can motivate squads to execute as a high-performing team
  
  

Preferred Qualifications, Capabilities, And Skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience with platform and user experience migrations
• Bachelors Degree
  
  

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Nice-to-have skills

• Product Management
• Product Strategy
• Market Research
• POS
• Payment Processing
• Data Analytics
• Brooklyn, New York
  
  

Work experience

• Product Owner / Product Manager
  
  

Languages

• English

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  Technology, Information and Internet

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