Product Manager, Payments UX

Kraken Digital Asset Exchange; United States; Remote; USD 110,000 - 176,000; Full time

Job summary

Join a leading company in the crypto space as a Product Manager for Payments UX, where you'll enhance the user experience for payment flows across various platforms. This role requires a strong background in product management within fintech or payments, focusing on improving client interactions and ensuring compliance while driving innovation.

Qualifications

• 3-5+ years of product management experience, ideally in fintech, crypto, or payments.
• Deep understanding of fiat and/or crypto payment flows.
• Experience shipping user-facing features across mobile and web platforms.

Responsibilities

• Own and evolve the transfer experience across all Kraken apps.
• Drive experimentation to improve first-time funding rates and overall conversion.
• Collaborate closely with design, engineering, compliance, and operations teams.

Skills

Product management

Fintech knowledge

UX design

Payments experience

Cross-functional collaboration

Analytical mindset

Job description

Join to apply for the Product Manager, Payments UX role at Kraken Digital Asset Exchange

Join to apply for the Product Manager, Payments UX role at Kraken Digital Asset Exchange

Kraken Digital Asset Exchange provided pay range

This range is provided by Kraken Digital Asset Exchange. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$110,000.00/yr - $176,000.00/yr

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

We are currently seeking an experienced Product Manager to join our growing Payments & Blockchain team to be focused on our payments & fiat rail systems. The Payments & Blockchain team is responsible for the first and last mile of every dollar (digital or fiat) that goes in or out of Kraken.

Join our Payments team to help integrate Kraken’s systems with an ever-expanding universe of payment providers, partners, funding flows & more.

As a member of this team, your focus is on protecting client funds. You will be responsible for owning the front-end experience of Kraken’s funding flows across fiat and crypto, on web and mobile for all Kraken applications. Further - driving UX improvements, shaping the full customer journey for deposits and withdrawals while, ensuring the experience is consistent and compliant, with high success rates.

The opportunity

• Own and evolve the transfer experience across all Kraken apps—web and mobile, Consumer and Pro
• Build and maintain a scalable front-end platform for deposits and withdrawals
• Drive experimentation to improve first-time funding rates and overall conversion
• Coordinate UX enhancements across all supported fiat and crypto rails
• Lead product efforts around fraud-related UX, funding limits, and compliance requirements
• Own user experience for crypto transfers, including regulatory-driven initiatives like Travel Rule
• Collaborate closely with design, engineering, compliance, and operations teams
• Make informed product decisions that balance UX, regulatory needs, technical scope, and business impact
  
  

Skills You Should HODL

• 3-5+ years of product management experience, ideally in fintech, crypto, or payments
• Deep understanding of fiat and/or crypto payment flows
• Strong product sense with a focus on UX and customer journeys
• Experience shipping user-facing features across mobile and web platforms
• Ability to work cross-functionally in highly collaborative environments
• Comfortable operating in technically complex, regulated domain
• Analytical and data-informed mindset, with a bias toward action
  
  

#USUKEU #CANUS

This job is accepting ongoing applications and there is no application deadline.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Stay in the know

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

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