Product Manager - Money Movement

Valley National Bank; New York (NY); On-site; USD 115,000 - 150,000; Full time

Job summary

Valley National Bank is seeking a Product Manager to own the product strategy and roadmap for our digital banking experiences in New York. You will lead end-to-end initiatives, prioritize improvements based on data-driven insights, and collaborate with technology and design teams to deliver scalable solutions in an agile environment.

The role emphasizes leveraging AI-driven insights, measuring success with adoption and engagement metrics, and maintaining a strong customer-focused approach to

Responsibilities

• Own product strategy and roadmap, aligning initiatives to business goals, customer needs, and performance insights.
• Manage end-to-end digital experiences, identifying and prioritizing improvements that enhance usability, conversion, engagement, and efficiency.
• Define and track key performance metrics (e.g., adoption, conversion, activation, engagement, satisfaction) and use data to inform decisions.
• Leverage data and AI-driven insights to identify opportunities for personalization, automation, and improved customer outcomes.
• Translate business needs into product requirements, including user stories, acceptance criteria, and backlog prioritization.
• Partner with technology and design teams to deliver high-quality, scalable solutions in an agile environment.
• Drive ongoing optimization, including experimentation (A/B testing), iterative improvements, and continuous learning.
• Collaborate across stakeholders to ensure alignment with business, regulatory, risk, and operational requirements.
• Act as the voice of the customer, ensuring solutions are intuitive, integrated, and aligned to customer expectations.
• Evaluate emerging technologies, including AI and automation capabilities, to enhance product functionality and operational efficiency.
• Monitor product performance post-launch, identifying issues, risks, and opportunities to improve outcomes.

Job description

Responsibilities include but are not limited to:

• Own product strategy and roadmap, aligning initiatives to business goals, customer needs, and performance insights.


• Manage end-to-end digital experiences, identifying and prioritizing improvements that enhance usability, conversion, engagement, and efficiency.


• Define and track key performance metrics (e.g., adoption, conversion, activation, engagement, satisfaction) and use data to inform decisions.


• Leverage data and AI-driven insights to identify opportunities for personalization, automation, and improved customer outcomes.


• Translate business needs into product requirements, including user stories, acceptance criteria, and backlog prioritization.


• Partner with technology and design teams to deliver high-quality, scalable solutions in an agile environment.


• Drive ongoing optimization, including experimentation (A/B testing), iterative improvements, and continuous learning.


• Collaborate across stakeholders to ensure alignment with business, regulatory, risk, and operational requirements.


• Act as the voice of the customer, ensuring solutions are intuitive, integrated, and aligned to customer expectations.


• Evaluate emerging technologies, including AI and automation capabilities, to enhance product functionality and operational efficiency.


• Monitor product performance post-launch, identifying issues, risks, and opportunities to improve outcomes.