Product Manager, ML Platform for E‑commerce Growth

American Express; Dover (DE); On-site; USD 28,000 - 41,000; Full time

Job summary

American Express (via Accertify) seeks a Product Manager to lead the core platform with a focus on machine learning and reporting capabilities. You will work closely with customers and cross-functional teams to define user stories, lead product specifications, and drive initiatives that align with our strategic roadmap.

The role requires collaboration across engineering, design, marketing and sales to launch products and optimize go-to-market.

Qualifications

• Bachelor's degree required.
• Experience in product management with ML focus is preferred.
• Ability to gather requirements and translate them into specs.

Responsibilities

• Collaborate with engineering and design to define user stories and specs.
• Identify models with the team to enhance ML capabilities.
• Manage multiple projects in line with product strategy.
• Coordinate launches and post-launch marketing activities.
• Conduct research and competitive intelligence to identify opportunities.
• Develop technical requirements and specifications.
• Collaborate with marketing, sales and partner teams on distribution.
• Review and implement product strategy and keep teams informed.
• Track metrics and maintain internal dashboards.
• Interact with customers to identify challenges and solutions.

Skills

Product management

User testing

Cross-functional collaboration

Requirement gathering

Market research

Education

Bachelor's degree

Job description

American Express (via Accertify) seeks a Product Manager to lead the core platform with a focus on machine learning and reporting capabilities. You will work closely with customers and cross-functional teams to define user stories, lead product specifications, and drive initiatives that align with our strategic roadmap.

The role requires collaboration across engineering, design, marketing and sales to launch products and optimize go-to-market.