Product Manager - Learning & Enablement

Runlayer; San Francisco (CA); On-site; USD 170,000 - 250,000; Full time

Benefits offered by this job

Salary + equity

Paid time off

Professional development

Equipment provided

Health benefits

Customer exposure

Job summary

Runlayer is seeking a Product Manager for Learning & Enablement in San Francisco to own onboarding from day one. You’ll design hands-on labs, certify outcomes, and drive rapid ramp for new hires across AE, SDR, and SE roles.

You’ll shape AI-enabled sessions, simulate objections, and ensure new hires learn by using the product in real-world scenarios. You’ll partner with GTM leadership to scale enablement across the company as the product and market evolve, delivering measurable improvements in

Qualifications

• 5+ years in enablement, sales, customer success, or GTM roles building programs.
• Proven ability to design onboarding or training that certifies real skill.
• Experience using AI-driven tooling for training and onboarding.

Responsibilities

• Own onboarding end to end from signed offer to certified and selling.
• Evolve onboarding program with hands-on labs, gates, and real product use.
• Build AI-native enablement; design voice agents simulating calls.
• Teach the product by feel, not slides; ship experiential learning.
• Enable the field beyond week one for new products and segments.
• Grow the scope; enablement across the company as GTM scales.

Skills

Enablement

GTM program design

AI in enablement

Sales/CS alignment

First-principles thinking

Job description

About Runlayer

AI is transforming how every company operates, but most enterprises are stuck. They want to move fast with AI Agents, tools, and workflows, but they can't do it safely. We're fixing that.

About Runlayer

AI is transforming how every company operates, but most enterprises are stuck. They want to move fast with AI Agents, tools, and workflows, but they can't do it safely. We're fixing that. Our team built AI Actions for OpenAI, shipped Zapier Agents to millions of users, and launched the first remote MCP server with Anthropic. We helped establish the protocol, and now we're building the platform enterprises need to actually put AI to work. Runlayer is one platform for MCPs, Skills, and Agents: purpose-built security, fine-grained governance, and complete observability so organizations can go all-in on AI across the entire company without the risk. We just raised a $30M Series A led by Felicis, with participation from Khosla Ventures, bringing our total raised to $42M. Already trusted by Gusto, Instacart, Opendoor, dbt Labs, and Decagon.

About The Role

As a Product Manager - Learning & Enablement, you'll own how new Runners get up to speed: the design, the build, and the execution of onboarding and enablement from end to end. You'll start where the need is sharpest, our scaling go-to-market team, with a mandate that grows across the company from there. Your job is to compress ramp time, and to do it the Runlayer way. Here's what we mean. The old playbook is slide decks, thirty Zoom walkthroughs, and a feedback survey. We're not doing that. Our onboarding puts new hires inside the product on day one: they use it, feel where it breaks, and learn why we built what we built before anyone hands them a talk track. We've already built the v1 of this program, including an AI tutor agent that drills new hires, simulates customer objections, and reports on their progress. You'll take it over, run it, and make it world-class.

Why You’ll Thrive Here

• Impact: Every hire we make ramps through your program. As we scale GTM, the speed at which a new AE, SDR, or SE becomes productive is the speed at which the company grows.
• Excellence: You'll work directly with our VP of Go-to-Market and Head of Operations, with a mandate to build the most elite onboarding program in enterprise software.
• Ownership: This is a build role. You own the content, the calendar, the certification gates, the AI agents that power the program, and the results.

What You’ll Do

• Own onboarding end to end. Design, build, and run the program that takes a new hire from signed offer to certified and selling. You own ramp time as a number and are accountable for moving it down.
• Evolve our onboarding program. We've taken the first cut: a structured first week built around hands-on labs, certification gates, and real product use. You'll pressure-test it, run it with every cohort, and rebuild it as the product and team grow.
• Build AI-native enablement. Conceive and design interactive sessions and voice agents that simulate customer calls, test product knowledge, and pressure-test objection handling. You won't need to write the code yourself, but you'll shape what these agents do, calibrate them against real cohorts, and spot the gaps that keep them from teaching well.
• Teach the product by feel, not by slides. New Runners should sell from experience: they've deployed the platform, broken it, governed it, and built with it. You'll keep that principle at the core of everything you ship.
• Enable the field beyond week one. Ongoing readiness as we launch new products, enter new segments, and refine positioning. Onboarding is the start; keeping the team sharp is the job.
• Grow the scope. GTM is the starting point, not the ceiling. Parts of the program already double as the company-wide layer for every new Runner, and as we scale, this role is positioned to own enablement across the company.

What We’re Looking For

• 5+ years of experience in enablement, sales, customer success, or another GTM role where you built programs that made other people better.
• Enablement fundamentals. You've designed onboarding or training programs before and know what separates a program that certifies real skill from one that schedules meetings.
• AI-native instincts. You use AI heavily in your own work and have a formed perspective on what enablement should look like in a world of agents. If we ask how you'd use AI to onboard a sales team, you have real answers.
• First-principles builder. You don't start from the standard playbook. You start from "what does this person need to be able to do, and what's the fastest honest path there."
• Time in the field. You've sold, supported, or sat close enough to revenue to have credibility with the people you're enabling.
• Exceptionalism somewhere. Team captain, founder, athlete, world-class Rubik's cube solver. We don't care what it is. We care that you've pushed yourself to be excellent at something.

Bonus Qualifications

• You carried a quota before moving into enablement.
• You've been an early or first enablement hire and built the function from zero.
• You've built or shipped something with AI agents, voice agents, or LLM tooling.
• You're in NYC or want to be. We'd love this person in the office.

What We Offer

• Competitive salary and equity — compensation that reflects your expertise and customer-facing responsibilities.
• Paid time off — paid vacation, paid sick leave, and paid parental leave.
• Professional development — budget for conferences, courses, and certifications in AI, enterprise software, and customer success.
• Top-tier equipment — your choice of laptop and accessories to create your ideal work environment.
• Health benefits — comprehensive health, dental, and vision coverage.
• Customer interaction opportunities — work directly with innovative companies and see the immediate impact of your work.