Product Manager - Intelligent Network Operations Control

Capgemini; Irvine (CA); Hybrid; USD 101,000 - 183,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Paid time off

Hybrid work

Job summary

Capgemini Irvine is seeking a Product Manager for Intelligent Network Operations Control Tower. You will own the vision and multi-quarter roadmap, coordinating with data science, engineering and UX in a SAFe setting to deliver AI/ML-driven scheduling, incident management and reporting.

The role requires 8+ years in B2B SaaS product management, strong stakeholder leadership, and familiarity with aviation safety standards. Capgemini offers a hybrid work model and competitive benefits.

Qualifications

• 8+ years of relevant experience in product management or product owner for B2B software/SaaS.
• Hands-on experience delivering software in SAFe or scaled Agile environments (PI planning, backlog management).
• Familiarity with aviation regulatory frameworks (EASA/FAA) and compliance concepts.

Responsibilities

• Own vision, strategy and multi-quarter roadmap for the Control Tower platform across capability pillars.
• Define and prioritize EPICs and features; groom backlog with value, effort and compliance.
• Work within SAFe Agile Release Train; write user stories and acceptance criteria with engineers.
• Collaborate with data science on AI/ML capabilities and data requirements.
• Ensure alignment with airworthiness and regulatory frameworks.

Skills

Product management

SAFe / Agile

Data-driven prioritization

Airworthiness compliance

Stakeholder management

Cloud SaaS

Dashboards/BI

Education

Bachelor's degree in engineering / CS / IS / Aviation

Tools

AMOS

Trax

Traxxall

TrustFlight

Ramco

Job description

# Product Manager - Intelligent Network Operations ControlAtlantaApply for this job* Permanent* Experienced Professionals* Software Engineering* ID 562463-en\\_USAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.#### LocationThis is a hybrid role based in Irvine, CA with an expectation of 4 days onsite each week.#### About the job you’re consideringThis Product Manager role leads the strategy and roadmap for an Intelligent Network Operations Control Tower platform that helps MRO and network operations teams plan work, manage incidents, and monitor performance from a single system. The role focuses on three core areas: AI/ML-driven planning and scheduling, real-time incident and case management, and automated reporting and dashboards to improve operational efficiency, SLA compliance, and customer satisfaction. Working within a SAFe Agile environment, the Product Manager partners with cross-functional teams to deliver predictive, data-driven solutions that reduce downtime, optimize resources, and enable faster decision-making.#### Your Role* Own the vision, strategy and multi-quarter roadmap for the Control Tower platform across all three capability pillars, aligned to business objectives and customer outcomes.* Define and prioritise Priority EPICs and features (Planning & Scheduling, Incident & Case Management, Reporting & Dashboarding); own and groom the backlog, balancing value, effort, compliance and commercial impact.* Operate within a SAFe Agile Release Train — contribute to PI planning, write clear user stories and acceptance criteria, and partner with engineering and UX to deliver rapid, relevant increments of value.* Work with data science teams to shape optimization/ML-driven scheduling and predictive maintenance capabilities, defining data requirements, success metrics and guardrails.* Engage operations teams, engineers and customers to translate maintenance and network-operations workflows into product requirements.* Ensure the product supports airworthiness and operational compliance (e.g. ADs, SBs, traceability, audit trails) and relevant regulatory frameworks (EASA / FAA).* Define and track KPIs — turnaround time, deferrals, utilization, downtime, SLA compliance and CSAT — and use analytics and feedback to steer the roadmap.* Act as the central coordination point across internal teams and customers, communicating progress and managing expectations.* Own the end-to-end product lifecycle from concept and design through operation, iteration and retirement.#### Your skills and experience* Bachelor’s degree in engineering, Computer Science, Information Systems, Aviation/Aeronautics or a related field (or equivalent experience).* 8+ years of relevant experience, including 3+ years in a product management or product owner role for a B2B software / SaaS product.* Hands-on experience delivering software in a SAFe or scaled agile environment (PI planning, user stories, backlog management).* Working knowledge of MRO / network operations — maintenance planning, scheduling, incident management or operations control.* Familiarity with aviation regulatory frameworks (EASA, FAA) and compliance concepts such as ADs, SBs and traceability.* Comfort partnering with data science on AI/ML and optimization features; strong data-driven prioritization skills.* Excellent communication, stakeholder management and leadership skills across technical and non-technical audiences.Preferred* Experience with MRO/operations-control platforms (AMOS, Trax, Traxxall, TrustFlight, Ramco, or similar), aviation operations or maintenance environments, and knowledge of optimization, scheduling, predictive maintenance, and reliability analytics.* Experience delivering cloud-based SaaS products, dashboards/BI solutions, APIs, and system integrations, with SAFe/Scrum product certifications (POPM, CSPO, or equivalent) and the ability to translate complex requirements into clear direction for delivery teams.The base compensation range for this role in the posted location is: $101,140- $182,624/yearCapgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.It is not typical for candidates to be hired at or near the top of the posted compensation range.In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:· Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave· Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)· Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)· Life and disability insurance· Employee assistance programs· Other benefits as provided by local policy and eligibilityImportant Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.DisclaimersCapgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-lawCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem