Product Manager II, Workflows

Box; San Francisco (CA); Hybrid; USD 151,000 - 189,000; Full time

Job summary

Box, a leader in Intelligent Content Management, is seeking a PM II to own enterprise and line-of-business workflows in the SF Bay Area. You will drive strategy, roadmaps, and platform capabilities to deliver value at scale.

You will ship templates, data models, agents, skills, and integrations, and push AI-native workflows with human-in-the-loop review. Collaborate with Salesforce, Microsoft, ServiceNow, Workday, and SAP to embed Box workflows where work happens.

Qualifications

• 3+ years of product management experience in workflow automation or enterprise SaaS.
• Experience shipping AI/LLM features with human-in-the-loop design.
• Understanding security/compliance (SOC 2, HIPAA, FedRAMP, GxP) requirements.
• Domain depth in financial services, life sciences, public sector, legal, or HR.
• Ability to design for both IT buyer and business buyer.

Responsibilities

• Work on strategy and roadmap for enterprise and LOB workflows; set a multi-year vision and define platform capabilities.
• Land line-of-business solutions by function and industry; ship templates, data models, agents, skills and integrations.
• Make workflows AI-native with AI agents, extraction, and classification; include human-in-the-loop review and guardrails.
• Integrate with ecosystem; collaborate with Salesforce, Microsoft, ServiceNow, Workday, and SAP; shape APIs and connectors.
• Stay close to customers and GTM; translate field feedback into clear requirements; support positioning, packaging and launches.

Skills

Product management

Workflow automation

BPM

AI

Enterprise SaaS

Job description

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU

Box's Workflows team builds how content moves through an organization: routing, approvals, forms, document generation, e-signature, and AI-powered automation. As PMII, you'll own two connected motions. Enterprise workflows are cross-department processes that IT governs and runs at scale. Line-of-business (LOB) workflows are solutions built for the teams that run the business, such as finance, legal, HR, procurement, and regulated industries. Your job is to make Box the place where content-centric work gets automated, adopted and evangelized

WHAT YOU'LL DO

• Work on strategy and roadmap. Set a multi-year vision for enterprise and LOB workflows. Decide what becomes a platform capability and what ships as a solution, and own the success metrics: adoption, workflow volume, time-to-value, and expansion revenue.
• Land line-of-business solutions. Find the highest-value use cases by function and vertical (contract approvals, vendor onboarding, loan origination, claims intake, clinical document exchange, HR case management). Ship the templates, data models, agents, skills and integrations that deliver value in days.
• Make workflows AI-native. Define how AI agents, extraction, and classification plug into workflows, with human-in-the-loop review, exception handling, and guardrails for accuracy, cost, and trust.
• Integrate with the ecosystem. Work with partners such as Salesforce, Microsoft, ServiceNow, Workday, and SAP. Shape the APIs, events, and connectors that put Box workflows inside the systems where work already happens.
• Stay close to customers and go-to-market. Spend real time with customers, sales engineers, and partners, and turn what you hear in the field into clear requirements. Work with product marketing, sales, and customer success on positioning, packaging and pricing, launches, and enablement.

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• 3+ years of product management, with experiences on workflow automation, business process management (BPM), data, AI or enterprise SaaS platforms.
• A track record of shipping products that large enterprises adopt and expand. You understand the difference between the IT buyer and the business buyer and can design for both.
• Fluency in enterprise requirements: security, compliance (SOC 2, HIPAA, FedRAMP, GxP), admin, and governance.
• Domain depth in at least one line of business or regulated vertical, such as financial services, life sciences, public sector, legal, or HR.
• Hands-on experience shipping AI/LLM features, including evaluation, human-in-the-loop design, and managing quality in production.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

NOTICE OF USE OF AI

At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks. In accordance with OFCCP compliance, here is the Pay Transparency Provision.

Redwood City Pay Range: $151,000 USD - $188,500 USD