Product Manager II - RUM

Blue Line Search Group; New York (NY); Hybrid; USD 156,000 - 195,000; Full time

Job summary

Datadog is seeking a Product Manager for Real User Monitoring (RUM) to drive onboarding, adoption, and consistency across the product. You will work with engineering, design, data science, and product teams to translate customer needs into scalable features and roadmaps.

You’ll collaborate with marketing, customer success, and technical writing to deliver intuitive features, communicate releases, and ensure customer value for enterprise clients.

Qualifications

• 3+ years of Product Management experience, ideally in enterprise software.
• Engineering background or strong interest in frontend technologies.
• Ownership mindset with responsibility for outcomes across teams.
• Customer focused with high standards for product quality.
• Excellent verbal and written communication for technical stakeholders.

Responsibilities

• Identify customer needs and business opportunities from data and interviews.
• Translate needs into business cases, features, and roadmaps.
• Collaborate with engineering, design, data science, and product teams.
• Coordinate with marketing, customer success, and writing teams for go-to-market.
• Communicate feature releases to internal and external users.

Skills

Product management

Frontend technologies

Ownership & outcomes

Customer focus

Communication

Job description

Datadog Real User Monitoring (RUM) provides deep insight into frontend applications’ availability and performance. With Datadog RUM, customers monitor the health of their user experiences in real time and across all types of devices and frameworks: web, mobile, smartTVs, etc. Their frontend issues are correlated with backend telemetry (traces, logs, infrastructure metrics, database queries, etc.), their synthetic tests, and business data in a single place to quickly identify and troubleshoot issues across their stack.

As a Product Manager for RUM, you will build solutions that help customers onboard to RUM and expand usage in the most efficient and scalable way, ensure experience consistency throughout the product, build intelligence based on availability and performance data, and work closely with enterprise customers to make sure their needs are met.

As part of the team for this fast growing product, you will participate in the vision, strategy, and execution, driving the development and evolution of our RUM offering.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Identify customers' needs and business opportunities through quantitative data analysis and qualitative customer interviews.
• Translate needs and opportunities into business cases, features, product requirements, and roadmaps.
• Collaborate closely with cross-functional teams including engineering, design, data science, and product.
• Collaborate with marketing, customer success, and technical writing teams to deliver new features and services that are easy to use and understand.
• Communicate feature releases to internal and external users for efficient go-to-market and product discovery.

Who You Are:

• At least 3+ years of Product Management experience (ideally in enterprise software serving a technical audience).
• You have either worked as an engineer previously or possess a deep interest, understanding, and knowledge of frontend technologies and troubleshooting workflows (fixing crashes, slowness, network latency, etc.).
• You have a strong sense of ownership: you will own and measure outcomes along with sales, technical solutions, marketing, etc.
• You are customer focused with high quality standards for your products.
• You have excellent verbal and written communication skills and the willingness to present and defend your ideas to technical stakeholders and executives alike.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay.

Benefits & Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture
• Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-HybridDatadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:$156,000—$195,000 USD

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users.

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.