Product Manager II: Fraud & Case Management

Kraken; Peru (IL); On-site; USD 120,000 - 190,000; Full time

Job summary

Kraken is seeking a Product Manager to own the fraud strategy, roadmap, and delivery for key fraud projects. You will work with Engineering, Legal, Finance, Risk, and external vendors to design and launch secure, compliant fraud systems that protect users while enabling legitimate activity.

The role requires strong product ownership, cross-functional coordination, and experience with fraud/ATO detection, case management, and API-based integrations.

Qualifications

• 4+ years of Product Management experience, preferably in fraud, crypto, trading platforms, or financial infrastructure.
• Strong understanding of fraud processes and infrastructure.
• Experience working with institutional trading products or financial market infrastructure.
• Ability to work cross-functionally with engineering, legal, finance, compliance, and external vendors.
• Experience managing API-based integrations with third-party providers.
• Strong organizational and stakeholder management skills.
• Ability to translate complex technical systems into clear product requirements and roadmaps.

Responsibilities

• Own the product strategy and roadmap for fraud solutions, including running the project to revamp case management for fraud and ATO .
• Lead end-to-end delivery of fraud features from discovery and design through implementation and launch.
• Collaborate with Engineering teams to define technical specifications, APIs, workflows, and operational processes for fraud and ATO.
• Work closely with Legal, Fraud Strategy, and Ops teams to ensure products meet requirements across jurisdictions.
• Partner with external vendors to define integration scope, capabilities, and technical requirements.
• Build systems that support investigations, risk detection, and user protection while minimizing friction for legitimate client activity.
• Prioritize initiatives that improve monitoring coverage, attribution accuracy, alerting quality, and operational efficiency.

Skills

Product Management

Fraud knowledge

APIs integration

Cross-functional coordination

Stakeholder management

Institutional trading products

Job description

Kraken is seeking a Product Manager to own the fraud strategy, roadmap, and delivery for key fraud projects. You will work with Engineering, Legal, Finance, Risk, and external vendors to design and launch secure, compliant fraud systems that protect users while enabling legitimate activity.

The role requires strong product ownership, cross-functional coordination, and experience with fraud/ATO detection, case management, and API-based integrations.