Product Manager II, Financial Crime Operations

Trammell Venture Partners, L.L.C.; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Kraken is seeking a Product Manager II for Financial Crime Operations to own the investigation platform end to end, from alert creation to case closure and regulator-ready evidence. This role concentrates on aligning policy, monitoring rules and case management with engineering to deliver auditable workflows.

You will define acceptance criteria, gather requirements before engineering, and work with Compliance, IT and privacy to build automation and AI into regulated processes while maintaining a

Qualifications

• 4+ years in product management, including 2+ years on financial-crime systems.
• Understanding AML regulatory questions from regulators, internal audit and model validation.
• Ability to align policy, monitoring rules and case management with engineering.

Responsibilities

• Own the investigation-platform roadmap end to end.
• Define acceptance criteria with Compliance and sign-off before build.
• Capture requirements before engineering starts to align policy, monitoring and case management.
• Ensure auditability: evidence retention, data lineage and regulator-ready documentation.
• Drive automation and AI within regulated workflows with appropriate controls.
• Maintain a regular delivery cadence with engineering and adjacent product managers.

Skills

Product management

Financial-crime systems

AML knowledge

Data flow design

Stakeholder management

Technical writing

Job description

Product Manager II, Financial Crime Operations

Remote

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed toindustry-leading security,crypto education, andworld-class client supportthrough our products likeKraken Pro,Desktop,Wallet, andKraken Futures.

Become a Krakenite and build the future of crypto!

The Team

Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.

Kraken’s Compliance Operations teams, including the Financial Intelligence Unit (FIU), investigations and enhanced due diligence, are the front line of how Kraken detects and responds to financial crime. The systems they run on sit within Core Services Product, alongside the engineering teams who build them. That covers alert ingestion, case management, investigator tooling and a growing set of automation and AI tools.

This role owns the product for that investigation platform. That means how an alert is created, enriched, grouped and suppressed. How it becomes a case. How an investigator reaches and documents a decision. And how every step is evidenced to a regulator or auditor. You’ll start with the FIU, where the workflows are most complex and the audit bar is highest, then extend the platform across Compliance Operations.

The Opportunity

• Own the investigation-platform roadmap end to end. Sequence it and defend it, and re-sequence it when a regulator or the RCO raises a P0.
• Define "done" before build starts. Write phased deliverables and acceptance criteria that Compliance signs off, and hold the line when scope moves.
• Get requirements in before engineering starts. Build the intake between Compliance policy, monitoring rules and case management so that changes don’t reach investigators before their workflows are ready.
• Understand the process before building. Reconcile policy and SOPs against what investigators actually do and what the system actually does. Know the difference between a process fix and a technical one, and say which requests are in scope for engineering.
• Understand the pipeline well enough to challenge it: ingestion, profile and transaction resolution, suppression and grouping logic, and reconciliation between vendor output and case management. Be able to walk an auditor through it with live examples.
• Make auditability a first-class requirement: audit trail, data lineage, evidence retention, reviewer attribution, change-management controls, and validation of filtering and suppression logic.
• Ship automation and AI into regulated workflows with controls that hold up in Compliance, IT and privacy audits. That means human-in-the-loop design, explainability and ongoing monitoring.
• Run the operating rhythm: a shared forum with engineering and adjacent product managers, a regular stakeholder update, and one delivery status that everyone reads the same way.

What You Bring

• 4+ years of product management, including 2+ years on financial-crime systems such as transaction monitoring, investigations, case management, KYC/EDD or sanctions screening.
• Working knowledge of how an AML programme is examined, including the questions regulators, internal audit and model validation ask about monitoring, filing and control systems.
• The technical fluency to go deep on data flows and system design with engineers, and to spot when a design won’t meet the requirement.
• A track record of shipping internal tools or operational platforms that measurably changed how an operations team works.
• Clear, concise writing, from PRDs and phase plans to audit walkthroughs and executive updates.
• The judgement to tell a senior stakeholder a timeline isn’t realistic because the requirements aren’t written yet, and to keep the relationship intact.

Nice To Haves

• Direct FIU experience, such as alert disposition, SAR/STR filing or leading investigators.
• Crypto or digital-asset experience, such as blockchain analytics, wallet-level transaction analysis or focal vs counterparty logic.
• Experience shipping AI or ML into a regulated investigative workflow, including the control design.
• Build-vs-buy and vendor evaluation for monitoring or case-management tooling.
• Experience with programmes that span jurisdictions (UK, EU/MiCA, US).