Product Manager II - EASI Link

City National Bank; Los Angeles (CA); Hybrid; USD 87,000 - 139,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) with company match

Career development and training

Generous time away benefits

Family planning and wellness programs

Career mobility support

Colleague resource groups

Job summary

City National Bank in Los Angeles is seeking a Product Manager II for EASI Link to own and evolve product lines, drive profitability, and align with corporate strategies.

You will analyze data with SQL and visualization tools, manage pricing, reporting, and training, and collaborate with management, sales, and operations to deliver competitive solutions.

Qualifications

• Minimum 3 years of relevant banking product management experience.
• Minimum 3 years of banking experience.
• Minimum 2 years of experience managing medium to large projects.

Responsibilities

• Support assigned products/product lines.
• Perform data analysis, using SQL queries and various data visualization tools to identify, evaluate and implement measures to improve product performance, profitability, competitiveness and accountability.
• Provide analytical support to identify, evaluate and implement opportunities/needs for product enhancement and development.
• Prepares reports and analyses on assigned products/product lines and presents to Bank Management on a regular basis.
• Keep up to date on competition, regulation, marketplace, and internal and external issues related to assigned products.
• Develops information materials on product features, benefits, requirements, pricing and services, and prepares and executes training seminars as needed.
• Review product pricing on an annual basis for all assigned products.

Skills

Data analysis

SQL

Data visualization

Leadership

Project management

Banking domain knowledge

Tools

Tableau

Power BI

Qlik

Business Objects

PL/SQL

Job description

PRODUCT MANAGER II - EASI Link

WHAT IS THE OPPORTUNITY?

The Product Management function includes the following responsibilities: Develops, manages, and owns products and programs that support corporate defined strategies and initiatives and contribute to the bank's competitive edge in the marketplace. Supports the creations of new products to increase market share. Supports the development and enhancements strategic products to meet the bank's profitability goals. Provides direction and support relative to product design, enhancement, research, pricing/fees/profitability, implementation, analysis, reporting and performance. Product Management is an ongoing cycle. It begins with analysis of needs and opportunities, leading to product development. Once the product is developed, colleagues must be trained, policies and procedures developed, pricing and positioning established, and marketing materials created. Subsequently, product tracking occurs, followed by analysis and recommendations to enhance the product to provide better service to clients or to be more competitive in the marketplace. Product Management coordinates and manages the formulation and implementation of all activities for a specific product or product line from conception to marketplace; performs economic and market research and analysis; provides product documentation and training; and serves as technical advisor on matters concerning the designated product and/or product line.

WHAT WILL YOU DO?

• Support assigned products/product lines.
• Perform data analysis, using SQL queries and various data visualization tools to identify, evaluate and implement measures to improve product performance, profitability, competitiveness and accountability. Identify, evaluate and implement measures to improve product performance, profitability, competitiveness and accountability.
• Provide analytical support to identify, evaluate and implement opportunities/needs for product enhancement and development. These opportunities may be identified through: regular market and competitor analysis performed by the product group; solutions developed as the result of client needs; suggestions from the line or Product Review Committee (PRC) or that meet a specific bank initiative or new client niche.
• Prepares reports and analyses on assigned products/product lines and presents to Bank Management (PRC, ALCO, etc.) on a regular basis. Focus of reports/analyses may be market or competitive issues, special economic and risk factors, pricing, product strategy, profitability, etc.
• Keep up to date on competition, regulation, marketplace, and internal and external issues related to assigned products.
• Develops information materials on product features, benefits, requirements, pricing and services, and prepares and executes training seminars as needed. (Includes Marketing One-Sheets and annual fee increase training.)
• Review product pricing on an annual basis for all assigned products. Make recommendations and implement including disclosure, training, and colleague communication.
• Monitors development activities relating to meeting product objectives, budget, quality standards and schedule.
• Recommends and implements programs to minimize costs, ensure optimum output and maintain quality. Advises on the solution of technical problems, priorities, and methods.
• Participates in product evaluation; provides recommendations for changes and revisions as required.
• Serves as product expert for a variety of issues – advice/guidance on sales, "How to position and sell product", operational support for technical product issues, etc.
• Manage Product Management portion of acquisition conversions -- product mapping; check orders, product analysis/comparisons, "Welcome to CNB" package support, IRG support, etc.
• Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
• Fosters and maintains good relationships with colleagues to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations and providing guidance and advice regarding assigned product.
• It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

• Minimum 3 years of relevant banking product management experience required.
• Minimum 3 years of banking experience required.
• Minimum 2 years of experience managing medium to large projects required.

Additional Qualifications

• Strong leadership and negotiation skills required. Demonstrates good knowledge of banking.
• Strong project management, organizational and analytical skills required.
• Colleague typically has three to five years related experience with some lead experience.
• Experience with use of data visualization tools (ie. Tableau, Power BI, Qlik, Business Objects)
• Working knowledge of PL/SQL queries

WHAT'S IN IT FOR YOU?

Compensation

• Starting base salary: $87,027 - $138,965 per year.
• This job is eligible for bonus and/or commissions.

Benefits and Perks

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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