Product Manager II, Clinical Research Informatics and Technology (CRIT)

Memorial Sloan Kettering Cancer Center; New York (NY); Hybrid; USD 124,000 - 205,000; Full time

Job summary

Memorial Sloan Kettering Cancer Center (MSK) is seeking a Product Manager II for Clinical Research Informatics and Technology (CRIT). The role focuses on managing technology initiatives that support clinical research, coordinating planning and execution, and guiding implementations in a regulated environment.

You will work with architecture, technical leads and operational teams to align project plans with clinical priorities, manage timelines, risk, and resources, and ensure successful

Qualifications

• 3+ years of clinical research experience or project delivery in a regulated environment.
• Experience coordinating complex initiatives from planning through implementation.
• Experience translating stakeholder needs into clear requirements and plans.
• Familiarity with healthcare/clinical research workflows and technology deployments.
• Experience leading or coordinating multi-team efforts on large technology projects.

Responsibilities

• Lead planning and delivery of clinical research technology projects with clear scope, milestones and success metrics.
• Develop and maintain project plans, schedules and resource needs aligned with priorities.
• Track budgets and resource use; communicate variances and support tradeoffs.
• Coordinate cross-functional work across product, technology and operations teams.
• Guide technology implementations, testing, rollout readiness, stakeholder communications and transitions to support.

Skills

Project planning

Risk management

Cross-functional coordination

Operational & technical understanding

Communication & stakeholder management

Job description

About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe.

Exciting Opportunity at MSK: Product Manager II, Clinical Research Informatics and Technology (CRIT) Join Memorial Sloan Kettering Cancer Center (MSK) as a Product Manager II supporting Clinical Research Informatics and Technology (CRIT). This role emphasizes project management and the delivery of technology initiatives that support clinical research. Partnering across technical and operational teams, you will coordinate project planning and execution, manage timelines and dependencies, and guide technology implementations and workflow improvements in a highly regulated environment.

Role Overview

Lead the planning and delivery of assigned clinical research technology projects, defining scope, objectives, deliverables, milestones, and success measures with stakeholders. Partner with Architecture and Technical Leads to assess technical requirements, solution options, and implementation considerations that inform project plans. Develop and maintain project plans, schedules, and resource needs aligned with clinical research priorities and the broader IT service portfolio. Facilitate project meetings and communicate progress, decisions, risks, and issues to stakeholders and leadership; escalat...Coordinate with planning, relationship-management, and capacity-planning teams to align project demand, resource availability, and delivery commitments. Manage project risks, issues, dependencies, and scope changes, documenting impacts and coordinating mitigation plans to keep initiatives on track. Track project budgets and resource use in partnership with financial and technical stakeholders, communicating variances and supporting informed tradeoffs. Coordinate cross-functional work across product, technology, and operational teams, clarifying responsibilities and managing shared infrastructure and service dependencies. Guide technology implementations and significant process or system change, coordinating testing, rollout readiness, stakeholder communications, and transition to ongoing support.

Key Qualifications

• 3+ years of clinical research experience preferred, with an understanding of clinical research operations, technology, or related workflows.
• Experience in project or program management, or a related role coordinating complex initiatives from planning through implementation; product management or clinical research coordination experience with substantial project delivery responsibilities is also relevant.
• Experience working within a highly regulated environment, such as healthcare, clinical research, life sciences, financial services, or another regulated industry.
• Demonstrated experience managing project scope, timelines, risks, dependencies, and cross-functional deliverables for large-scale projects, technology implementations, or significant process and organizational change; experience with an Epic implementation or comparable enterprise transformation is a plus.
• Experience partnering with technical and operational stakeholders to translate clinical research or customer needs into clear project requirements, actionable plans, and implementation priorities.
• Previous people-management or direct-report experience is a plus, but not required.

Core Skills

• Project Planning & Delivery: Builds actionable project plans, coordinates resources and milestones, and drives delivery against agreed scope, timelines, and success measures.
• Risk Management & Change Leadership: Anticipates risks, resolves issues, manages scope changes, and helps stakeholders prepare for technology implementations and evolving workflows.
• Cross-Functional Coordination: Builds effective partnerships across clinical research, technology, operational, and leadership teams, clarifying responsibilities and maintaining alignment on deliverables.
• Operational & Technical Understanding: Understands complex clinical research workflows and partners with technical experts to clarify requirements, assess dependencies, and plan practical implementation approaches.
• Communication & Stakeholder Management: Clearly communicates project status, priorities, risks, decisions, and tradeoffs, facilitating timely input and escalating issues when needed.

Additional Information Schedule: 9am – 5pm Monday – Friday with additional flexibility Location: Hybrid (Home and 633 3rd Avenue) Reporting To: Clinical Research Informatics & Technology Leadership Helpful Links: Compensation Philosophy Benefits Pay Range: $124,000.00 - $204,700.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Our multi‑disciplinary teams work together to provide exceptional patient care, develop innovative research, and deliver outstanding educational programs. Learn More The people of MSK make this an incredible place to work, grow and make a difference. Discover what makes us unique