Product Manager II

Bamboo Health; United States; Remote; USD 110.000 - 160.000; Vollzeit

Benefits dieser Stelle

Health, dental, vision benefits

Remote-friendly work policy

Zusammenfassung

Bamboo Health is seeking a Product Manager II for the Bamboo Intelligence Hub Platform to own end-to-end workflow performance across three pillars. You will translate workflow gaps into actionable product requirements and partner with engineering to ensure scalable, adopted solutions in live environments.

In this hands-on role, you will drive adoption, utilization, and measurable workflow improvements while collaborating with Customer Success, Engineering, and Product teams.

Qualifikationen

• 5+ years of product management experience in healthcare technology preferred.
• Experience writing detailed product requirements and partnering with engineering teams.
• Experience improving product adoption, utilization, or workflow performance in live environments.
• Strong analytical skills with the ability to interpret usage data for product changes.
• Comfort operating at system-level architecture and workflow execution levels.
• Experience with healthcare transitions, care coordination, or value-based care.
• Ability to translate customer and business needs into user stories and acceptance criteria.
• Ability to manage competing priorities across multiple stakeholders.
• Experience partnering with engineering through the full product lifecycle.
• Familiarity with AI-assisted tools to improve daily workflows.

Aufgaben

• Develop and maintain a clear, prioritized workflow strategy aligned with company objectives.
• Engage directly with customers to understand workflow execution and adoption barriers.
• Create concise PRDs and workflow documentation with clear requirements and outcomes.
• Partner with engineering to ensure workflows are scalable and aligned with architecture.
• Serve as SME on cross-pillar workflows and capabilities.
• Define and optimize integrated workflows spanning multiple products and pillars.
• Identify workflow gaps and translate into testable product requirements.
• Drive roadmap decisions prioritizing adoption, utilization, and real-world performance.
• Monitor adoption and utilization metrics, identifying trends and opportunities.
• Diagnose underutilization using usage data and customer feedback and propose changes.
• Ensure delivered capabilities match intended outcomes and support customer success.
• Maintain cross-functional alignment and lead trade-off discussions for end-to-end perf.
• Refine workflows and establish a data-driven feedback loop for roadmap decisions.
• Identify repetitive tasks and collaborate on scalable automation solutions.

Kenntnisse

Product management

PRD writing

Workflow optimization

Data analysis

Systems thinking

Healthcare domain

User stories

Stakeholder management

Engineering collaboration

AI tools

Travel readiness

Jobbeschreibung

Summary:

Bamboo Health is the leader in Real-Time Care Intelligence solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Join us in improving lives during pivotal care moments!

Bamboo Health is seeking a Product Manager II – Bamboo Intelligence Hub Platform to own the end-to-end workflow performance and product execution across our three pillars for our centralized platform. This is a hands‑on product role responsible for deeply understanding product capabilities, defining cross-pillar workflow requirements, and driving measurable utilization improvements in live customer environments.

You will be accountable for ensuring workflows are technically sound, operationally effective, and fully adopted by customers. This role partners closely with engineering and cross‑functional product leads to translating workflow gaps into clear, actionable product requirements. This role ensures that our cross‑pillar workflows are not only defined — but fully implemented, adopted, and optimized in real‑world use.

What You’ll Do:

• Develop and maintain a clear, prioritized workflow strategy aligned with company objectives.


• Engage directly with customers to understand workflow execution, pain points, and adoption barriers.


• Create concise PRDs and workflow documentation with clear requirements and expected outcomes.


• Partner closely with engineering to ensure workflows are scalable, technically sound, and aligned with architecture.


• Serve as the subject matter expert on cross‑pillar workflows and product capabilities.


• Define and optimize integrated workflows that span multiple products and pillars.


• Identify workflow gaps and translate them into clear, testable product requirements.


• Drive roadmap decisions that prioritize adoption, utilization, and real‑world workflow performance.


• Monitor workflow‑level adoption, engagement, and utilization metrics, identifying trends and opportunities for improvement.


• Diagnose underutilization using usage data and customer feedback and identify required product changes.


• Ensure delivered capabilities match intended workflow outcomes and support customer success.


• Maintain strong cross‑functional alignment and lead trade‑off discussions to protect end‑to‑end workflow performance.


• Continuously refine workflows and establish a data‑driven feedback loop between usage, customer outcomes, and roadmap decisions.


• Identify repetitive tasks and partner with team leads to implement scalable automation solutions.

What Success Looks Like…

• Develop a strong understanding of the Bamboo Intelligence Hub Platform, customer workflows, and cross‑pillar dependencies.


• Build relationships with Engineering, Product, Customer Success, and key stakeholders.


• Contribute requirements and workflow documentation for active initiatives.


• Begin identifying workflow friction points and opportunities for improvement.


• Begin incorporating AI‑supported tools into your day‑to‑day work—whether through analysis, documentation, or task management.


• Expanded ownership of cross‑pillar workflow performance and roadmap influence.


• Demonstrate measurable contributions to workflow adoption and utilization improvements.


• Trusted partner to engineering with predictable, high‑quality requirement output.


• Workflows refined to remove recurring friction and strengthen customer outcomes.


• Recognized leader in workflow performance, utilization strategy, and cross‑pillar execution.


• Demonstrated measurable improvements across all workflow success metrics.


• Strong contributor to long‑term product vision and scalable workflow architecture.


• Workflows consistently performing in production with high adoption and minimal leakage.

What You Need:

• 5+ years of product management experience (healthcare technology strongly preferred).


• Demonstrated experience writing detailed product requirements and partnering closely with engineering teams.


• Experience improving product adoption, utilization, or workflow performance in live customer environments.


• Strong analytical skills with ability to interpret usage data and translate insights into product changes.


• Comfort operating at both system‑level architecture and detailed workflow execution levels.


• Experience with healthcare transitions, care coordination, or value‑based care.


• Experience translating customer and business needs into user stories, acceptance criteria, and well‑defined product requirements.


• Ability to manage competing priorities while coordinating work across multiple stakeholders.


• Experience partnering with engineering teams through the full product development lifecycle.


• Familiarity with workflow design, systems thinking, and operational process optimization.


• Comfort using or learning AI‑supported tools, e.g., ChatGPT, Claude, or role‑specific tools to improve daily workflows.


• A forward‑thinking, curious mindset with an openness to experimenting with new technologies.


• Strong analytical and problem‑solving skills, with sound judgment and creativity in designing solutions.


• Proven ability to thrive in fast‑paced, high‑growth, and rapidly evolving environments.


• Ability to work effectively in a remote‑first environment, ensuring high‑quality virtual interactions with minimal distractions.


• The ability to travel periodically for work.

What You Get:

• Join one of the most innovative healthcare technology companies in the country.


• Have the autonomy to build something with an enthusiastically supportive team.


• Learn from working at the highest levels and on the most strategic priorities of the company, including from world‑class investors and advisors.


• Receive competitive compensation including health, dental, vision and other benefits.

Belonging at Bamboo

We Care. #BambooHealthValuesCare

Bamboo Health is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To protect our applicants from fraudulent recruitment activity, we recommend that all applicants verify the validity of an interview and hiring process by visiting our website www.bamboohealth.com. All valid job postings will be listed on our careers page. Bamboo Health does not conduct interviews via text and will not request sensitive information such as banking details during the application process.

Product Engineering & Support Operations