Product Manager, Growth

officehours.com; New York (NY); Hybrid; USD 160,000 - 220,000; Full time

Benefits offered by this job

Salary & equity

Health coverage (medical, dental, vis)

401(k)

Wellness stipend

Flexible vacation

Annual offsites

Remote work policy

Parental leave

Job summary

Office Hours is seeking a Growth-focused Product Manager to help more people discover the platform and engage with experts. You'll analyze user behavior, run experiments, and partner with engineering, design, marketing, and operations to ship impactful growth features.

You’ll own activation, onboarding, retention, and monetization opportunities, define success metrics, build dashboards, and iterate on initiatives that scale the marketplace for both sides of the network.

Qualifications

• 3+ years of relevant experience in product management, growth, analytics, or a related field.
• Strong analytical and quantitative instincts with data-driven decision making.
• Creative and proactive mindset with bias toward action.
• Excellent communication and collaboration across product, eng, design, marketing, and ops.

Responsibilities

• Find opportunities for growth by analyzing user behavior, funnels, and cohorts.
• Design and run experiments; apply rigorous AB tests when needed or simpler experiments for learnings.
• Improve activation and engagement by optimizing onboarding and first-dollar revenue.
• Build compounding growth loops across acquisition, referrals, and retention.
• Partner with engineering and design to prototype, ship, and iterate solutions.
• Define success metrics, build dashboards, and monitor performance to improve growth outcomes.

Skills

Growth analytics

Product analytics

Experimentation

Activation & engagement

Cross-functional leadership

Tools

SQL

PostHog

Metabase

Job description

ABOUT US

Office Hours is an on-demand marketplace for verified human knowledge. We connect leading organizations with trusted experts who earn income by sharing their knowledge through advisory work, research, and AI model training.

We’re a fast-growing, profitable company building new ways for people and AI agents to access human expertise. We are headquartered in San Francisco, with offices in Brooklyn and Bangalore, and backed by leading marketplace investors and operators from companies like DoorDash, Airbnb, Pinterest, and affirm.

WHAT WE BELIEVE

Human knowledge is the world’s most valuable asset. Yet most of it remains inaccessible and underutilized.

We’re building a world where anyone can get paid for what they know, and anyone can access trusted human expertise on demand. We believe great products can make this exchange effortless, creating more opportunities for experts and more valuable answers for the people who need them.

ABOUT THE ROLE

We’re looking for a Product Manager, Growth who combines exceptional creativity with strong analytical instincts. We’re open to candidates at both the Product Manager and Senior Product Manager levels, and care more about demonstrated ability, impact, and potential than years of experience or previous titles.

You’ll help more people discover Office Hours, experience its value, and keep coming back. Initially, you’ll focus on growing engagement across our expert network, improving everything from acquisition and onboarding to activation, retention, and repeat earning opportunities. Over time, your work may extend across both sides of our marketplace.

This is a hands-on role for someone who loves understanding why people behave the way they do, identifying opportunities to accelerate growth, and turning ideas into measurable results. You’ll partner closely with engineering, design, marketing, and operations to dig into data, form hypotheses, run experiments, and ship improvements that move the business forward.

WHAT YOU’LL DO

• Find opportunities for growth. Analyze user behavior, conversion funnels, and cohort data to identify friction, uncover insights, and prioritize the highest-impact opportunities.
• Experiment relentlessly. Develop creative hypotheses, design experiments, measure results, and iterate quickly. Know when to run a rigorous A/B test and when a simpler experiment can help you learn faster.
• Improve activation and engagement. Help more experts successfully onboard, discover relevant opportunities, earn their first dollar, and return regularly.
• Build compounding growth loops. Explore new ways to drive acquisition, referrals, engagement, retention, and reactivation through product experiences that create lasting value.
• Turn insights into shipped products. Work closely with engineering and design to prototype, build, launch, and refine solutions, balancing speed with a high standard for product quality.
• Own outcomes, not output. Define clear success metrics, build dashboards, track performance, and use what you learn to continuously improve the product and our growth strategy.
• Collaborate across the business. Partner with Product, Engineering, Design, Marketing, and Operations to connect growth initiatives with our broader company goals.

WHAT YOU BRING

• 3+ years of relevant professional experience in product management, growth, analytics, engineering, or a related field. We care more about demonstrated ability and impact than a specific career path.
• Creative and quantitative instincts. You enjoy finding unconventional solutions to difficult problems and using data to understand whether they work.
• A scientific mindset. You’re naturally curious, comfortable forming and testing hypotheses, and willing to change your mind when the evidence suggests a better approach.
• Strong analytical skills. You’re comfortable working with funnels, conversion rates, cohorts, and product analytics tools, and can independently investigate problems using data.
• A bias toward action. You’re resourceful, proactive, and comfortable taking ideas from early exploration through execution without waiting for perfect information.
• Strong product judgment. You care about the people using your product and understand that sustainable growth comes from delivering genuine value, not simply optimizing metrics.
• Clear communication and collaboration. You can explain complex problems simply, bring people together around a solution, and take ownership of outcomes.

BONUS EXPERIENCE

• Experience working on growth, activation, engagement, or retention at a consumer product, marketplace, or product-led software company.
• Experience with experimentation platforms, SQL, PostHog, Metabase, or similar analytical tools.
• Experience building products, prototypes, or side projects using AI-assisted development tools.
• Entrepreneurial experience, whether founding a company, building an independent product, or leading a new initiative from scratch.

BENEFITS + PERKS

• Competitive salary and equity
• Medical, dental, and vision coverage
• 401(k)
• Monthly wellness and fitness stipend
• Flexible vacation time and company holidays
• Annual company offsites
• Flexible remote work policy
• Paid parental leave

PAY TRANSPARENCY NOTICE

Full-time offers include base salary, equity, and benefits.

The expected base salary range for this role is $160,000–$220,000, depending on relevant experience, skills, and scope.

We’re open to hiring at either the Product Manager or Senior Product Manager level and will calibrate title and compensation accordingly.