Product Manager - Global Banking Platform

JPMorgan Chase; Columbus (OH); On-site; USD 120,000 - 170,000; Full time

Job summary

JPMorgan Chase is seeking a Product Manager for the Global Banking Platform Team in Columbus, OH. You will lead end-to-end product lifecycle from discovery to launch, ensuring customer value and scalable, reliable platform capabilities.

You will collaborate with cross-functional teams and vendor partners to deliver high-quality features, while shaping the product maturity roadmap across Deposits, Lending, and Rewards. Strong communication with executives is essential.

Qualifications

• Experience in product development lifecycle and analytics.
• Experience leading end-to-end product life cycle including discovery, ideation, and value management.
• Proven ability to work with cross-functional teams and senior executives.

Responsibilities

• Develops a product strategy and vision delivering customer value.
• Manages discovery and market research to uncover solutions and integrate into roadmap.
• Owns, maintains, and develops product backlog to support strategic roadmap.
• Builds framework and tracks key success metrics such as cost, features, risk, and reliability.
• Leads area product for shared services within Global Banking Platform.
• Collaborates with vendors to shape product maturity across Deposits, Lending, Rewards.
• Translates maturity vision into actionable requirements with engineering teams.
• Acts as SME on platform capabilities and leads rollout of features.
• Develops roadmap and backlog prioritization for area product group.
• Advises on business priorities and risks; supports partners in decision making.
• Represents stakeholders to scrum teams for clarification and decisions.

Skills

Product management

Agile methodology

JIRA

Cross-functional collaboration

Story mapping/ backlog prioritization

Stakeholder management

Data analytics

Cloud/AWS

Microservice architecture

Executive communication

Education

Bachelor's or Master's degree in technical field

Tools

JIRA

Job description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Global Banking Platform Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Spearheads the area product for shared services within the Global Banking Platform, driving successful delivery of the area product group
• Collaborates strategically with vendor partners to shape the product maturity roadmap, aligning it with the needs of tenants such as Deposits, Lending, and Rewards
• Transforms the maturity vision of the platform into actionable requirements, partnering closely with product owners and engineering teams from solution design through implementation
• Serves as a functional and technical subject matter expert on platform capabilities, working alongside various teams to develop and launch cutting‑edge features
• Develops the roadmap and prioritizes the backlog for the area product group
• Advises on business priorities and provides guidance to partners on options and risks associated with different solutions
• Acts as a representative for stakeholders, being available to scrum teams to clarify requirements and make decisions

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• 10+ years experience working in engineering, technology, innovation, business strategy, analytics, new product development
• Bachelor's or Master's degree, in a technical field such as Computer Science, Engineering, Mathematics or related
• Proficiency in Agile methodology and experience using JIRA for product planning and sprints
• Excellent verbal and written communication skills, with the ability to work well in cross‑functional teams and partner across various disciplines and levels of technical knowledge
• Ability to manage multiple priorities and deliver results in a fast‑paced, dynamic environment
• Formal training or certification in software engineering concepts; Amazon Web Services (AWS) certification ,expertise in microservice architecture and cloud‑native technologies (AWS, Kubernetes). Hands on experience with Agentic Artificial Intelligence (A I ) and different AI models
• Knowledge on release and testing practices
• Experience working with and presenting to senior executives

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience collaborating with external vendors to drive product maturity
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience developing and launching platform features in a financial services environment
• Ability to advise on business priorities and guide partners on solution options and risks
• Domain knowledge in core banking, such as deposits, credit cards, or lending

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans