Product Manager - Fraud Solutions

startupjobs.pt; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Feedzai is seeking a Product Manager to drive the Account Opening risk management solutions. You will collaborate with Engineering, Data Science, Business and Design to translate customer needs into a clear roadmap and tangible features that advance our fraud prevention capabilities.

You will gather feedback, analyze usage data, and partner with cross‑functional teams to align the product with Feedzai’s vision.

Qualifications

• 3+ years of experience as Product Manager for a fraud/identity product.
• Experience with cross-functional teams to prioritize and deliver roadmap.
• Strong analytical skills and ability to set measurable goals.
• Excellent written and verbal communication for business and technical audiences.
• Fluency in English; Spanish/Portuguese preferred

Responsibilities

• Identify future roadmap scope for Fraud Prevention Solutions.
• Analyze CSAT data to identify improvements across the Fraud solutions.
• Evaluate new technologies to embed into Fraud solutions (e.g., agentic AI).
• Gather customer feedback and track progress into Account Opening roadmap releases.
• Coordinate sprint activities with engineering and stakeholders to clarify feature scope.
• Align product roadmap with strategy across Research, Sales, Marketing, and Customer Success.
• Work with risk and data science teams to evolve models and rules for emerging needs.
• Engage with customers to sponsor and gather feedback on value and evolution of the solution.

Skills

Fraud product management

Cross-functional collaboration

Data-driven decision making

Stakeholder management

English fluency

Education

Bachelor's degree in related field

Job description

At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year.

Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.

About The Role

As a highly motivated and enthusiastic Product Manager at Feedzai you will play a crucial role in the development of our Account Opening risk management solutions. You’ll be working across Engineering, Data Science, Business and Design, understanding both the technical and business side of Feedzai’s Fraud & Identity based product solutions and practically driving forward the Feedzai roadmap

Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today.

We are looking for a Product Manager with strong customer focus and passion for building great products to join us in this exciting journey to support existing Product Managers on the ongoing expansion of our Fraud solutions.

Your Day To Day

• Work alongside Product Managers in identifying future roadmap scope for Fraud Prevention Solutions
• Deeply understand product usage and CSAT data to identify areas of improvement across the Fraud solutions
• Maintain a passion for identifying new technologies that can be embedded into the Fraud solutions, for example how agentic AI can drive the future of fraud prevention
• Be responsible for gathering customer feedback through a documented and tracked artefacts, promoting resolution through the Product roadmap and providing evidence to demonstrate that key customer requests are progressing into Account Opening roadmap releases
• Help coordinate and support the development of sprint / multi-sprint activities across the engineering development team, ensuring all contributors are clear on the scope of feature delivery, and the role that feature plays within our wider Solution ecosystem
• Partner with cross-functional teams and key internal and external stakeholders to define, prioritize and align the product roadmap to the Product strategy and vision (Research, Sales, Marketing, Customer Success, etc)
• Work with internal and external customer risk and data science teams to understand and evaluate use-cases, and assess how risk models, rules and strategies can evolve to help satisfy emerging business requirements
• Work directly with customers & prospects to sponsor, integrate and gather feedback on the value of the Account Opening solution and how it can be evolved further to target real-world challenges
• Work with UX/UI Designers to iterate on the definition of the user experience and UI
• Utilize product analytics to develop a deep understanding of user behavior and identify opportunities for rapid experimentation and product enhancements.

You Have & You Know-how

• 3+ years of experience as Product Manager for a fraud/identity product or platform
• Familiarity with modern software development practices
• Experience working with cross-functional teams to prioritize and deliver roadmap
• Strong analytical skills and ability to provide guidance, direction and set measurable goals
• Strong communication skills, verbal and written, for both business and technical audiences
• Comfortable presenting to technical and non-technical customers
• Fluency in English language, written and spoken
• Additional language fluency; Spanish and/or Portuguese preferred
• Experience with Fraud product development is preferred, however candidates with experience in wider financial crime detection and/or digital payments area will be considered
• Experience in FinTech is valued.

The Product Team builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today.

Your First 30-Days At Feedzai

You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!

Life at Feedzai Instagram

Feedzai Culture

Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Feedzai does not accept unsolicited resumes from recruiters or employment agencies.

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